Bakery Associate

We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

As a Bakery Clerk at Festival Foods, you will play a key role in creating memorable moments for our guests. You will assist guests in finding the perfect bakery items, take special orders with precision, and package products with care.

• Customer Service Excellence
  • Provide exceptional service to our guests.
  • Assist guests in locating specific bakery items and handling special requests with care.
  • Take accurate orders for cakes and other custom bakery products.
  • Answer phone calls courteously and helpfully, providing information and assistance as needed.
• Merchandising
  • Package and price items, maintaining quality and minimizing waste.
  • Replenish bakery products to ensure availability and appealing display standards.
  • Monitor and manage stock levels, restocking products promptly to meet demand.
• Food Safety
  • Ensure product freshness and presentation by rotating stock and removing outdated items.
  • Maintain cleanliness and organization of work areas, shelves, and the sales floor.
  • Adhere to food safety protocols and maintain accurate records.
  • Uphold Festival's quality standards, ensuring product quantity expectations are met promptly.
• Flexibility
  • Perform other duties as needed to support the team.
  • Honor commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

• Customer Focus: Ability to deal tactfully and effectively with guests and all personnel.
• Communication Skills: Good oral and written communication skills.
• Safety Awareness: Complete understanding of all safety requirements and company safety policies.

We offer a competitive benefits package, including:

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans.