Multifamily Leasing Professional

4 weeks ago


Charlottesville, United States NewCastle Management Group Full time
Job Overview

NewCastle Management Group is a leading developer and manager of urban and suburban multifamily apartment communities. We are seeking a highly motivated and customer-focused Leasing Consultant to join our team.

The ideal candidate will have a strong background in customer service and sales, with the ability to effectively market and lease our luxury communities. As a Leasing Consultant, you will be responsible for welcoming and touring prospects, qualifying leads, and professionally presenting community features and benefits.

Key Responsibilities:

  • Welcome and tour prospects, qualify leads, and present community features and benefits.
  • Proactively manage leads, document tours, and complete leasing and application paperwork.
  • Maintain awareness of local market conditions and trends, contributing ideas to the Manager for marketing property and improving resident satisfaction.
  • Answer incoming phone calls and handle them accordingly, promoting goodwill among prospects, residents, coworkers, and contractors.
  • Address resident concerns and requests in a timely manner to ensure resident satisfaction with management.
  • Conduct periodic inspections with residents upon move-in/move-out.
  • Assist in planning resident functions and attend functions as required.

Requirements:

  • Demonstrated customer service and/or sales experience.
  • MS Office experience required.
  • RealPage, Knock, and OneSite experience preferred.
  • Availability to work weekend hours required.

Education and Experience:

  • High school diploma or GED.
  • One year of leasing experience preferred.

Physical Requirements:

  • Able to stand and walk for extended periods, taking stairs on occasion.
  • Able to lift at least 20 lbs.

NewCastle Management Group is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.



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