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Marketing Operations Coordinator

2 months ago

St Augustine, Florida, United States Success Mortgage Partners Full time

Success Mortgage Partners is in search of a dedicated Marketing Operations Coordinator to support various functions associated with the daily administrative tasks of our branch. The ideal candidate will demonstrate exceptional standards, outstanding communication abilities, and possess a proactive approach to managing priorities and daily responsibilities. A strong capacity to lead and adhere to tight deadlines will be essential for thriving in this diverse role.

Key Responsibilities:

  • Oversee the schedule and correspondence of the Branch Manager
  • Coordinate all marketing initiatives for the branch
  • Prioritize incoming emails and phone inquiries
  • Facilitate effective communication with sales and operational teams
  • Assist in organizing meetings
  • Support the recruitment and onboarding process
  • Execute various administrative tasks
  • Act as the second-in-command to the Branch Manager, managing all responsibilities in their absence
  • Assist the Branch Manager with operational challenges
  • Enhance processes and procedures while ensuring customer satisfaction in terms of cost efficiency
  • Support the team in training new operational and sales personnel
  • Manage and coordinate active calendars
  • Schedule and confirm appointments
  • Ensure proper file organization in accordance with office protocols
  • Provide additional support around the office as required

Qualifications:

  • Bachelor's degree or equivalent professional experience
  • Excellent interpersonal, customer service, and communication skills
  • Ability to manage multiple tasks simultaneously
  • Proficient in the Microsoft Office suite

Compensation: Commensurate with experience

Benefits: Medical, Dental, Paid Time Off