Laboratory Operations Manager

7 days ago

Lenexa, Kansas, United States Eurofins USA Clinical Diagnostics Full time
Job Title: Laboratory Operations Manager

Job Summary:

The Laboratory Operations Manager is responsible for the day-to-day operations of the Clinical Laboratory. This includes managing key indicators, working closely with the Director of Clinical Lab Operations, and ensuring all test systems are properly operating.

Key Responsibilities:

  • Manage key indicators of clinical lab performance
  • Work closely with the Director of Clinical Lab Operations to ensure all test systems are properly operating
  • Develop effective working relationships with Regulatory Affairs to ensure GLP compliance, CLIA certification, CAP certification, and state licensing
  • Employ sufficient number of properly qualified lab personnel to meet growing test volumes
  • Lead continuous improvement initiatives to improve processes, workflow, and throughput
  • Work closely with the Clinical Lab Director to facilitate quality control, quality assurance, and technical competency programs
  • Manage clinical lab budget and vendor contracts
  • Conduct lab team meetings to focus on associate training, development, and continuous improvement
  • Manage and direct activities of direct reports through effective hiring, onboarding, training, and supervision
  • Conduct regular one-on-one meetings with direct reports to discuss performance goals, progress, and career growth and development
  • Assess team members through performance reviews and coach associates through necessary performance improvements
  • Represent the department and organization favorably and in accordance with established Company standards and associate attributes

Qualifications:

  • Extensive PCR experience and high knowledge base for sequencing and NGS
  • Bachelor's Degree in biological, physical, chemical, or clinical laboratory science, plus six years of clinical laboratory experience; OR Master's degree in similar fields, plus four years of clinical laboratory experience; OR PhD in similar fields, plus two years of clinical laboratory experience
  • Minimum of one year of supervisory experience in a laboratory setting; 2+ years preferred
  • Demonstrated large project management skills
  • In-depth knowledge of legal and regulatory requirements
  • Ability to make independent decisions regarding matters of significance
  • Demonstrated leadership and critical thinking abilities
  • Excellent verbal and written communication skills
  • Goal-oriented, with excellent time management and organizational skills
  • Excellent interpersonal skills, with ability to interact effectively and work efficiently with people at all levels in an organization
  • Keenly attentive to detail
  • Ability to keep sensitive information confidential
  • High level of proficiency with PC-based software programs

Physical Requirements:

  • Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead
  • Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting
  • Ability to stand for extended periods of time as necessary in the laboratory (4 or more hours)
  • Ability to lift and move items weighing up to 15 pounds
  • Physical dexterity sufficient to move body frequently around laboratory equipment and instrumentation
  • Ability to continuously operate a personal computer for extended periods of time (4 or more hours)
  • Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions

The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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