Patient Services Representative

1 week ago


Monsey, New York, United States Community Medical and Dental Care Inc Full time
Job Summary

Community Medical and Dental Care Inc. is seeking a highly skilled Medical Receptionist to provide exceptional patient care and administrative support in a fast-paced medical environment.

Key Responsibilities
  • Answer patient calls in a timely and professional manner, addressing all requests and concerns with courtesy and respect.
  • Ensure that calls are properly routed to the correct department, providing accurate and efficient communication.
  • Schedule appointments for patients, verifying demographic information and insurance details.
  • Collect and verify patient data, including name, date of birth, address, phone number, and insurance carrier.
  • Communicate with patients to confirm appointments or reschedule cancelled appointments.
Requirements
  • Strong customer service skills, with a focus on providing exceptional patient care.
  • Pleasant phone manner, with the ability to communicate effectively with patients and staff.
  • Ability to work in a fast-paced environment, with a high level of multitasking and organizational skills.
  • Strong computer skills, with proficiency in medical software and systems.
  • Bilingual in Spanish a plus, with the ability to communicate with patients from diverse linguistic and cultural backgrounds.
Benefits
  • Competitive compensation package, including medical insurance for full-time employees.
  • Flexible scheduling, with opportunities for career growth and professional development.
  • Opportunities to work with a diverse patient population, providing linguistically-diverse and culturally-sensitive healthcare services.

Community Medical and Dental Care Inc. is an Equal Opportunity Employer, committed to providing a work environment that values diversity, equity, and inclusion. We offer a range of benefits and opportunities for professional growth, making us an ideal employer for those passionate about delivering exceptional patient care.



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