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Technical Coordinator, Korean Markets Specialist

1 month ago

Irvine, California, United States Vaco Full time
About the Role

Vaco is seeking a highly skilled Technical Coordinator to join their Engineering & Services Division in Irvine, CA. This full-time position offers a competitive compensation range of $27-30 per hour (non-exempt) with a 15% bonus potential.

Key Responsibilities
  • Collaborate closely with the Technical Coordinator Team to gather and organize data, and compile management reports.
  • Serve as a liaison between the Irvine office and the headquarters in Korea.
  • Communicate effectively with various personnel regarding product issues, changes, and new product developments.
  • Update and distribute new technical information to Technical Managers and team members regularly.
  • Assist in quality control measures, including testing returned units/parts and field-reported issues.
  • Support the research of new technological developments and regulation changes to aid in product development.
  • Coordinate and support new and ongoing prototype testing and installations in the field.
  • Visit residential and commercial sites to provide technical and translation support.
  • Improve existing technical communications and processes (manuals, technical bulletins, training, etc.).
  • Maintain open communication with other departments and outside sales representatives to resolve issues or concerns.
  • Assist in purchasing various HVAC tech-related equipment and parts based on headquarters' requests.
  • Coordinate high-priority domestic and international shipments using various shipping methods.
  • Utilize SAP and other proprietary software to gather data, support personnel, and update product information.
Requirements
  • Fluent in Korean (speaking, understanding, and writing).
  • Fluent in English with excellent verbal, written, and interpersonal skills.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
  • Effective collaboration and team-player skills.
  • Strong organizational, time management, and prioritization abilities.
  • Availability to travel domestically or to Canada once per quarter for 2-3 days.
Preferred Qualifications
  • Ability to translate technical documents from Korean to English.
  • Experience with SAP is a plus.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.