RN Director of Clinical Operations

5 days ago

Colonial Heights, Virginia, United States BrightSpring Health Services Full time
About the Role

We are seeking a highly skilled and experienced Registered Nurse to fill the position of Director of Clinical Operations for our Hospice Care team. As a key member of our leadership team, you will be responsible for overseeing the overall direction of our hospice clinical services, ensuring that we provide high-quality care to our patients and their families.

Key Responsibilities
  • Coordinate and oversee all direct and indirect patient services provided by clinical organization personnel
  • Provide guidance and counseling to coordinators and Clinical Supervisors to assist them in continually improving all aspects of hospice care services
  • Assist Clinical Supervisors in managing clinical teams and planning
  • Provide help in assessment, planning, implementation, and evaluation of patient and family/caregiver care to all clinical personnel as indicated
  • Assist the Executive Director/Administrator in the preparation and administration of the organization's budget
  • Evaluate performance of Clinical Supervisors
  • Assist Clinical Supervisors to develop skills and techniques in evaluating the performance of clinicians
  • Hire, evaluate, and terminate organization personnel
  • Conduct annual evaluations on clinicians, or more frequently if indicated
  • Oversee the maintenance of patient clinical records, statistics, reports, and records for purposes of evaluation and reporting of organization activities
  • Assure proper maintenance of clinical records in compliance with local, state, and federal laws
  • Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services
  • Develop, implement, and evaluate the orientation program for new organization personnel
  • Responsible for orientation of new organization personnel, directly or delegated
  • Plan and implement in-service and continuing education programs to meet education and training needs of organization personnel
  • Assist with the evaluation of organization performance via performance improvement program, productivity, quarterly, and annual reviews
  • Assure for the quality and safe delivery of hospice services provided through the Organization
  • Assist in the development of organization goals
  • Develop, recommend, and administer Organization policies and procedures
  • Assure compliance with all local, state, and federal laws regarding licensure and certification of organization personnel and maintains compliance to the CHAP Home Care standards
  • Stays informed about changes in the field of nursing and hospice care, shares information with appropriate organization personnel
  • Promotes hospice referrals in the health care community
Requirements
  • Registered nurse in the State with current licensure to practice professional nursing in the State
  • Bachelor's degree in Nursing from an accredited program by the National League for Nursing preferred
  • Three years of management experience preferred
  • Experience in a hospice or related health care organization
  • Demonstrated ability to supervise and direct professional and administrative personnel
  • Ability to market and deal tactfully with customers and the community
  • Has excellent observation, verbal, and written communication skills
  • Knowledge of business management, governmental regulations, and CHAP standards
About Our Company

At BrightSpring Health Services, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice and home health services, thoughtfully tailored to the individual needs of patients and families. As part of the BrightSpring Health Services family of brands, AT Home Care & Hospice is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have some of the best and brightest individuals in the health care industry on our team. We are confident you will find purpose, meaning, and a chance to make a positive impact from day one. For more information about AT Home Care & Hospice, please visit www.athomecareandhospice.com.

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