Customer Service Representative
3 days ago
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at R1 RCM Inc. As a Customer Service Representative, you will be the first point of contact for patients and families, providing exceptional service and support in a fast-paced environment.
Key Responsibilities:
- Provide exceptional customer service to patients and families, responding to their needs and concerns in a timely and professional manner.
- Collect and verify patient information, including demographic and insurance data, to ensure accurate and efficient registration processes.
- Work effectively in a team environment, collaborating with clinicians and other staff members to ensure seamless patient care.
- Maintain accurate and up-to-date records, adhering to confidentiality and security protocols.
- Participate in ongoing training and professional development to enhance skills and knowledge.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Basic computer skills and proficiency in software applications.
- Ability to maintain confidentiality and handle sensitive information.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing training and professional development opportunities.
- A competitive salary and benefits package.
- The opportunity to make a positive impact on patient care and outcomes.
How to Apply:
If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.
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