Customer Service Representative

2 days ago


Anderson, Indiana, United States R1 RCM Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team in the Emergency Department. As a key member of our patient registration team, you will play a critical role in ensuring the smooth and efficient registration process for our patients.

Key Responsibilities

  • Collect and accurately enter patient and insurance information into our computer systems
  • Work effectively in a fast-paced environment, often on your feet, to assist patients with their registration
  • Build rapport with patients and provide exceptional customer service, even in high-stress situations
  • Stay up-to-date on all vaccinations, including COVID-19 and annual flu shot, and pass a background check prior to hire

What We Offer

As a Customer Service Representative at R1 RCM, you will have the opportunity to work in a dynamic and supportive team environment. We are committed to promoting diversity, equity, and inclusion and offer a range of benefits, including competitive pay and opportunities for career growth and development.

Requirements

  • High School diploma or equivalent required
  • Ability to work effectively in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to work accurately and efficiently in a computer-based environment

Why Join Us?

R1 RCM is a leading provider of healthcare revenue cycle management solutions. We are committed to delivering exceptional service and support to our patients and clients, and we are seeking talented individuals who share our values and passion for delivering high-quality care.



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