Healthcare Eligibility Coordinator
6 days ago
MedPOINT Management is seeking a skilled Healthcare Eligibility Coordinator to join our team. In this role, you will be responsible for verifying member eligibility and resolving any discrepancies that arise. If you have a passion for helping others and are highly organized, we encourage you to apply.
About the Job:
- Handle incoming calls from healthcare providers to verify member eligibility
- Respond to email requests for eligibility verification in a timely manner
- Utilize multiple sources to verify eligibility, including government websites and health plan systems
- Update eligibility information in our system and document all changes made
Responsibilities:
- Work collaboratively with health plans to resolve eligibility discrepancies
- Run daily reports to ensure accurate eligibility data
- Provide excellent customer service to both internal and external customers
Requirements:
- High school diploma or higher required
- 1+ year of experience in a customer service or healthcare environment preferred
- Strong communication and documentation skills
- Microsoft Office proficiency and typing speed of 30 WPM or higher
Estimated Salary: $55,000 - $70,000 per year, based on experience and location
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