Eligibility Specialist

3 weeks ago


Los Angeles, California, United States MedPOINT Management Full time

We are seeking a highly organized and detail-oriented Eligibility Specialist to join our team at MedPOINT Management. As an Eligibility Specialist, you will play a critical role in ensuring that our members receive the benefits they deserve. This is a dynamic position that requires excellent communication skills, strong problem-solving abilities, and a commitment to delivering exceptional customer service.

About the Job:

  • Answer incoming phone calls from healthcare providers to verify member eligibility
  • Respond to internal and external email requests for eligibility verification
  • Verify eligibility through various sources, including government websites and health plan systems
  • Update eligibility information in our system and document all changes made
  • Work with health plans to resolve eligibility discrepancies

Requirements:

  • High school diploma or higher required
  • 1+ year of experience in a customer service or healthcare environment preferred
  • Strong attention to detail and ability to work with little supervision
  • Excellent communication and documentation skills
  • Microsoft Office proficiency and typing speed of 30 WPM or higher

Salary Range: $45,000 - $60,000 per year, depending on experience



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