Eligibility Specialist
3 weeks ago
We are seeking a highly organized and detail-oriented Eligibility Specialist to join our team at MedPOINT Management. As an Eligibility Specialist, you will play a critical role in ensuring that our members receive the benefits they deserve. This is a dynamic position that requires excellent communication skills, strong problem-solving abilities, and a commitment to delivering exceptional customer service.
About the Job:
- Answer incoming phone calls from healthcare providers to verify member eligibility
- Respond to internal and external email requests for eligibility verification
- Verify eligibility through various sources, including government websites and health plan systems
- Update eligibility information in our system and document all changes made
- Work with health plans to resolve eligibility discrepancies
Requirements:
- High school diploma or higher required
- 1+ year of experience in a customer service or healthcare environment preferred
- Strong attention to detail and ability to work with little supervision
- Excellent communication and documentation skills
- Microsoft Office proficiency and typing speed of 30 WPM or higher
Salary Range: $45,000 - $60,000 per year, depending on experience
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