Retail Sales Specialist for Mountain Apparel

2 weeks ago


Boulder Colorado, United States Stio Full time

ABOUT STIO


Stio is a premier mountain apparel brand dedicated to designing, developing, and selling high-quality, functional, and innovative clothing that embodies the essence of the mountain lifestyle.

Headquartered in Jackson, Wyoming, Stio draws inspiration from the majestic Teton Range and offers a diverse range of products through its website, catalog, and retail locations.


ROLE OVERVIEW


The Stio Mountain Studio Sales Specialist plays a crucial role in delivering an exceptional brand experience to customers at our retail location.

This position requires Sales Specialists to provide outstanding customer service, which encompasses a deep understanding of the brand narrative and product offerings, engaging with customers, and driving sales.

Sales Specialists are dedicated to fostering a collaborative team environment that enhances the customer experience through meaningful connections, top-notch product knowledge, and a genuine passion for our brand.


KEY RESPONSIBILITIES
Maintain the visual appeal of the store through regular cleaning, mannequin updates, display organization, and overall tidiness

Handle inventory shipments, restock merchandise on the sales floor, and keep the back-stock organized

Perform additional operational tasks, including answering inquiries and managing customer service shipments

Provide informed and current information regarding Stio products, promotions, and pricing

Utilize the Point of Sale system to accurately and efficiently process transactions, including payments, refunds/exchanges, and gift cards

QUALIFICATIONS AND SKILLS
High School Diploma or GED preferred

Previous retail and/or sales experience preferred

Exceptional customer service and interpersonal skills required

Availability to work weekends, including at least one weekend day

Flexibility to accommodate holiday schedules required

Commitment to fostering an inclusive and supportive environment for all customers

Proactive learner eager to contribute to a growing market for Stio

Proficiency in computer systems required; experience with POS systems preferred

Alignment with Stio's Mission, Vision, and values

COMPENSATION AND BENEFITS
$16-$18 hourly, based on experience

Part-time, hourly, non-exempt roles

Flexible scheduling throughout the week

Seasonal gear allowance for Stio products and generous employee discounts

Vacation pay, industry discounts, and additional benefits

Employee Assistance Program

Physical requirements include the ability to navigate the retail space, lift up to 50 lbs, and occasionally use ladders

Stio is an equal opportunity employer, welcoming applicants from diverse backgrounds, including minorities, BIPOC, LGBTQ+, veterans, and individuals with disabilities.

This job description is not an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the position. While intended to accurately reflect the current job, Stio reserves the right to revise the job or require that other or different tasks be performed.



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