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Receptionist - Customer Service Ambassador
2 months ago
We are seeking a highly skilled and compassionate Receptionist to join our team at Oakwood Hills, a Sonida Senior Living community. As a Receptionist, you will be the first point of contact for our residents, families, and visitors, providing exceptional customer service and support.
Key Responsibilities- Customer Service: Answer telephone calls and direct callers to the appropriate individual, providing information about our community and services.
- Visitor Management: Greet and direct visitors to the community, ensuring a warm and welcoming experience.
- Mail and Package Management: Receive, sort, and forward incoming mail and coordinate the pick-up and delivery of express mail services.
- Customer Resolution: Resolve customer questions and concerns in a timely and professional manner.
- Customer Service Expertise: Enjoy providing exceptional customer service and care to our senior residents.
- Team Player: Appreciate the value of being a dependable and responsible member of our team.
We offer a comprehensive benefit package, including competitive wages, health and dental insurance, 401(k) with company match, and more. Our team is dedicated to providing quality care and support to our residents, and we are seeking like-minded individuals to join us.
