Medical Assistant II
6 hours ago
UTMB Health is seeking a highly skilled Medical Assistant II to join our team. As a Medical Assistant II, you will provide technical, supportive, age-specific, and developmentally appropriate patient care functions for assigned clinical areas. You will work as a member of a Patient Centered Medical Home clinical team or in a role that includes routine administrative and clinical tasks.
Key Responsibilities- Provide patient care functions, including vital signs, medication administration, and specimen collection.
- Assist with patient flow within assigned outpatient clinic setting.
- Respond to call-lights and provide comfort measures to patients and families.
- Perform technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure.
- Obtain vital signs, accurately document chief complaint and reason for visit, and use aseptic techniques and infection control measures in the performance of duties.
- Accurately collect excretory specimens, such as urine and feces, and obtain blood samples by venipuncture.
- Accurately perform tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, and hemocult.
- Measure and record intake and output as ordered, and prepare and assist patients undergoing treatments, examinations, and procedures.
- Recognize patient care priorities, treatment plan, objectives, and potential crisis, and under direction of physician, provide other treatments and care to patients appropriate to training, as assigned.
- Recognize and communicate patient needs and unusual occurrences with patients and families.
- Refill patient medications as requested, using the guidelines for the prescribing physician/provider in their assigned area and in accordance with the policy C51, Prescription Refill Management for Ambulatory Care Services.
- Safely and properly administer medications as assigned.
- Accurately document/communicate interventions and measurements, and communicate relevant information to appropriate healthcare provider.
- Under supervision, complete accurate, concise, and legible documentation on patient clinic record.
- Assist with medication reconciliation as required.
- Assist in the maintenance of equipment, supplies, and the environment, and assist in maintaining a clean and safe environment.
- Check equipment/supplies for expiration dates, electrical safety tags, intactness, and usability, and report equipment and supplies needing replaced or repaired.
- Stock rooms, carts, cabinets, etc. as assigned/requested.
- Respect and support patient rights, and serve as patient/family advocate.
- Practice principles of patient and employee confidentiality, and utilize available resources and seek assistance in dealing with ethical dilemmas, as appropriate.
- Practice positive customer peer relations, and consistently communicate in a professional and courteous manner.
- Report and seek assistance in dealing with guest complaints/concerns, and establish and maintain a positive rapport with patient/family and co-workers.
- Consistently respond to customer requests/needs in an appropriate manner.
- Participate in and support continuous quality improvement activities at the clinic/departmental level, as appropriate.
- Demonstrate acceptable productivity and practices cost containment.
- Prioritize and complete all work in an effective and efficient manner.
- Demonstrate initiative, resourcefulness, and flexibility, and effectively and efficiently use time, equipment, and supplies.
- Function as an interdependent and supportive team member, and provide support and assistance, as appropriate.
- With direction, remain calm and purposeful and respond in an appropriate, professional manner in emergent or chaotic situations.
- Participate in clinic meetings/activities and support the clinical, departmental, and organizational philosophy and goals.
- Accept responsibility for own growth/development, and participate in in-services and ongoing education programs.
- Remain current on all in-service/education/credentials/certification requirements for position, as appropriate.
- Exchange constructive feedback with peers and others, and conduct self-evaluation and participate in developmental goal setting.
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