Host/Hostess - Restaurant Ambassador

10 hours ago


Mountain Village, United States Madeline Hotel and Residences Full time

Job Summary

The Madeline Hotel and Residences is seeking a skilled and charismatic Host/Hostess to join our team. As a Restaurant Host/Hostess, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities

  • Greet guests warmly and ensure a seamless dining experience
  • Manage reservations, waitlists, and special requests with precision and attention to detail
  • Seat guests according to standard, ensuring optimal table turns and wait times
  • Provide exceptional customer service, handling multiple tables and guests with ease
  • Work collaboratively with the culinary team to ensure a smooth and efficient service
  • Maintain a clean and organized workspace, adhering to health and safety standards
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements

  • 2+ years of experience in customer-facing roles, preferably in the hospitality industry
  • Excellent communication and interpersonal skills, with the ability to work well under pressure
  • Basic computer skills and knowledge of POS systems
  • Ability to learn and communicate menu items with confidence

Benefits

The Madeline Hotel and Residences offers a comprehensive benefits package, including paid time off, sick leave, medical, dental, and vision healthcare plans, 401(k) plans with employer contribution, and more.


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