Receptionist - Omak Family Practice

6 days ago


Omak, Washington, United States Confluence Health Full time
Job Summary

We are seeking a highly skilled and organized Receptionist to join our team at Confluence Health. As a Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.

Key Responsibilities
  • Greets patients and visitors in a prompt and courteous manner, preparing patient information for the visit.
  • Schedules, cancels, and reschedules appointments, utilizing the waitlist for patients requesting an earlier appointment.
  • Answers telephone calls and provides outstanding customer service for every encounter.
  • Verifies accurate billing, demographic, and insurance information at every encounter.
  • Collects co-pays and payments on accounts and provides receipts.
Requirements
  • Ability to communicate effectively in English, verbally and in writing.
  • Typing skills at least 35 wpm.
  • Basic computer skills.
Preferred Qualifications
  • High school diploma or equivalent (GED).
  • One-year work experience in a medical office setting.
Working Conditions

This role involves continuous contact with patients and requires interaction with many interruptions.

Physical Demands
  • Walking - Frequent
  • Sitting/Standing - Frequent
  • Reaching: Below shoulder height - Frequent
  • Repetitive Movement - Frequent


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