CNC Field Service Technician
2 months ago
The Field Service Engineer plays a crucial role within the Customer Support Division, focusing on the installation, upkeep, troubleshooting, and repair of Makino machinery at client sites. We are looking for dedicated professionals who excel in customer service and possess a positive demeanor. Overtime is available after 8 hours, and a company vehicle is provided.
Key Responsibilities
- Travel to client locations to install, troubleshoot, maintain, and repair machinery while providing expert technical support.
- Leverage machine tool manuals, technical documents, and both internal and vendor resources to investigate machine issues and devise solutions.
- Maintain accurate documentation concerning machine issues, repairs, installations, and troubleshooting methodologies.
- Develop and uphold a comprehensive understanding of the machine tool sector and the Makino product range.
- Educate clients on the operational functions of the machinery.
- 3-5 years of experience in mechanical and electrical repair, maintenance, and programming with a CNC machine tool manufacturer or distributor.
- Strong technical, communication, and presentation abilities.
- Proficient in reading and interpreting technical drawings and schematics.
- Exceptional analytical and troubleshooting skills are essential.
- Willingness to travel to client locations, including potential overnight stays.
- Possession of a valid Driver's License.
We believe that the interests of our organization and our personnel are intertwined, and we are dedicated to fostering a diverse team of innovative and independent professionals.
Employee Benefits
Our employees benefit from a stable work environment provided by a company with a longstanding history of success and growth in the machine tool industry. Makino offers competitive compensation, comprehensive benefits including medical and dental coverage, fully company-paid long-term and short-term disability, a starting package of 3 weeks of vacation along with one week of personal time (subject to state law), a bonus program, wellness initiatives, and continuous training opportunities.
Equal Opportunity Employer
Makino is proud to be an EEO/M/F/Disabled/Vets employer.
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