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Customer Service Representative

2 months ago

Aberdeen, South Dakota, United States Combined Agents of America Full time
About the Role

We are seeking an organized and outgoing Customer Service Agent to join our Farm & Crop team at Combined Agents of America. As a Customer Service Agent, your responsibility will be to develop relationships with our clients and provide an excellent client experience.

Key Responsibilities
  • Develop and maintain strong relationships with clients to understand their insurance needs and provide tailored solutions.
  • Provide exceptional customer service through timely and effective communication, ensuring client satisfaction and loyalty.
  • Work collaboratively with the team to achieve sales and customer service goals, while maintaining a positive and professional attitude.
  • Stay up-to-date with industry developments and product knowledge to provide expert advice to clients.
  • Meet or exceed sales and customer service targets, while maintaining a high level of accuracy and attention to detail.
Requirements
  • An organized, detailed individual with excellent communication and interpersonal skills.
  • A motivated individual who strives to take care of people and provide exceptional customer service.
  • Able to multi-task with interruptions and still be able to complete tasks at hand.
  • Someone who enjoys learning new things on a daily basis and is eager to develop their skills and knowledge.
  • Excellent communication skills and a positive attitude.
About Us

Combined Agents of America is a premier insurance agency and employer of choice, committed to providing outstanding customer service, community involvement, and continued agency growth. We offer a dynamic and supportive work environment, with opportunities for professional development and career advancement.

As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who are passionate about delivering exceptional results and making a positive impact in our community.