Payroll Service Representative Expert

6 days ago


Englewood, Colorado, United States CommonSpirit Health Full time
About Us

We are a leading healthcare organization with a strong commitment to providing excellent service to our communities and advocating for those who are poor and vulnerable. Our mission is to build healthy communities, innovate how and where healing can happen, both inside our hospitals and out in the community.

">Job Description

This role requires a skilled Payroll Service Representative to provide exceptional support to our employees. You will troubleshoot payroll issues, communicate pay and deduction codes, and maintain a high level of professionalism.

">Responsibilities
  1. Provide comprehensive responses to full scope of issues presented.
  2. Troubleshoot payroll issues, review and research transactions, respond to inquiries, assist employees with the proper process to follow, including the completion of payroll forms, advise employees on the status of adjustments, and assist employees with payroll requirements.
  3. Communicate and explain information related to pay and deduction codes associated with compensation and benefits programs, such as insurance plans, health plans, retirement plans, leaves of absence, and sick leave.
  4. Maintain a high level of professionalism and establish positive rapport with individuals who will need to interact with you.
  5. Utilize case management system to process, document, and resolve inquiries. Keep records of all user interactions, comments, and complaints. Create detailed tickets and escalate issues as needed to ensure issues are resolved timely and correctly.
">Qualifications
  • High School diploma with a minimum of 8 years related experience; Associates with a minimum of 4 years related experience.
  • Bachelors with a minimum of 2 years related experience.
  • Minimum 3 years of Payroll Administration experience and/or training.
  • Strong understanding/knowledge of Payroll disciplines through training and experience.
  • Strong understanding of prevailing payroll practices preferably in a large, multi-state, high volume healthcare environment.
  • Strong understanding of payroll regulatory requirements at federal, state, and local tax levels.
  • Excellent interpersonal and customer focused communication skills (patience, attentiveness, courtesy).
  • Demonstrated ability to respond to common inquiries or complaints from customers. Ability to deal with employees in a positive and pleasant manner, even when they are challenging.
">Benefits

We offer a competitive salary range of $19.77 - $27.19/hour, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual looking for a rewarding career in payroll administration, please apply today.

">What We Offer
  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • A competitive salary range of $19.77 - $27.19/hour.
  • A comprehensive benefits package.
  • The opportunity to work with a leading healthcare organization dedicated to making a difference in the lives of our patients and communities.


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