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Logistics Operations Supervisor

2 months ago

Charlotte, North Carolina, United States Joyce Windows, Sunrooms, Baths Full time
Position Overview

Joyce Factory Direct, a prominent name in home enhancement products, is in search of a meticulous and skilled Warehouse Manager/Service Technician. This role is ideal for individuals with a robust background in warehouse oversight and technical service.

Core Responsibilities:

  • Warehouse Oversight: Manage the daily functions of the warehouse, ensuring efficient inventory control, shipping and receiving processes, and maintaining a tidy and systematic work environment.
  • Technical Services: Execute technical service duties, including the installation, repair, and upkeep of products, with a focus on customer satisfaction.
  • Quality Assurance: Conduct inspections of products to guarantee quality and confirm that all outgoing shipments adhere to company standards.
  • Interdepartmental Coordination: Collaborate closely with various departments, such as sales and customer support, to facilitate smooth operations.
  • Record Keeping: Keep precise records of inventory levels, service requests, and completed assignments.

Required Qualifications:

  • Demonstrated experience in warehouse management and/or technical service roles.
  • Strong technical aptitude with a background in product installation, repair, and maintenance.
  • Proven ability to lead and manage a small team effectively.
  • Exceptional organizational skills and a keen eye for detail.
  • Strong verbal and written communication abilities.
  • Possession of a valid driver's license with a clean driving history.