Information Technology Consultant

2 weeks ago


Eugene, Oregon, United States University Of Oregon Full time
Job Summary

This position provides technical support for the University of Oregon's Information Services department, focusing on the USS Academic South team and the UO Libraries. The successful candidate will handle technology support requests, troubleshoot issues, and provide training and orientation to university staff.

Key Responsibilities
  • Provide Tier 1 and Tier 2 technical support for the UO Libraries, including software and hardware support for the Price Science Commons VizLab, KIC Scanners, and Gaming Center.
  • Work with the USS Academic South support team to provide technical support for its academic portfolio.
  • Collaborate with the USS Administration Support Manager to handle technology support requests from university administrative staff.
  • Develop and deliver training and orientation programs for university staff on technology-related topics.
Requirements

This classification requires a basic foundation of knowledge and skills of technology and information systems, typically obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.



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