Housekeeping Operations Director

2 weeks ago


Baraboo, Wisconsin, United States Great Wolf Lodge Full time
Job Overview

We are seeking a highly skilled Housekeeping Manager to join our team at Great Wolf Lodge. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and efficiency in our facilities.

Salary

The estimated annual salary for this position is between $60,000 and $65,000, depending on experience and qualifications.

Job Description

As a Housekeeping Manager at Great Wolf Lodge, your primary responsibilities will include:

  • Leading and Mentoring Housekeeping Staff: You will lead and mentor our housekeeping staff to ensure that they meet or exceed cleanliness standards and operational efficiencies.
  • Implementing Inventory Processes: You will implement and manage inventory processes through the assistance of our Housekeeping Supervisors.
  • Driving Work Order Process: You will drive, review, and ensure the proper completion of the work order process.

You will also assist our Director in reviewing and action planning related to NPS Scores and guest comments, as well as follow-up and resolution.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A high school diploma or equivalent experience
  • A minimum of 3 years of experience in the hospitality field, with at least 2 years in a supervisory position
  • Demonstrated knowledge and experience in labor management scheduling
  • Demonstrated ability to lead diverse teams
  • Demonstrated analytical, planning, and change implementation abilities
Benefits

We offer a range of benefits to support your physical and mental well-being, including:

  • Medical, dental, and vision insurance
  • Health savings account
  • Telehealth resources
  • Life insurance
  • 401K with employer match
  • Paid vacation time off
  • Paid parental leave
Work Environment

We strive to maintain a safe and inclusive work environment, and we expect all employees to share this commitment.



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