Housekeeping Supervisor

2 days ago

Baraboo WI United States Great Wolf Lodge Full time

Pay: $23 per hour


At Great Wolf, the Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness standards of the guest experience.


Join our Pack:

Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

Great Perks: Take advantage of exclusive perks for you, your family, and friends including discounted vacations and employee referral incentives

Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training

Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

  • Medical, Dental, and Vision insurance
  • Health savings account
  • Telehealth resources
  • Life insurance
  • 401K with employer match
  • Paid vacation time off
  • Paid parental leave


Essential Duties & Responsibilities

  • Leads and mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded.
  • Ensures the turnover of all vacant and clean rooms in a timely manner; verifies stayovers, reports early check outs, and communicates issues and discrepancies with front office.
  • Provides coaching, encouragement, and recognition to pack members when necessary.
  • Understands and champions Great Wolf policies and procedures, and collaborates with Housekeeping leadership in performance management of the department and its Pack Members.
  • Understands and participates in scheduling of staff, labor management and forecasting.
  • Participates in the development and execution of training programs for new hires as well as ongoing training for Pack Members.
  • Creates and schedules daily assignments, daily and weekly projects, and optimizes staff to ensure lodge cleanliness and performance.
  • Conducts daily stand up meetings with Room Attendants and House Attendants in order to prioritize the day and facilitates feedback from Pack Members.
  • Escalates pack feedback to leadership.
  • Inspects guest rooms for cleanliness, damage, supply levels, maintenance issues, and temperature control, and reviews results with Room Attendants; coaches and drives accountability and performance improvement.
  • Ensures linen storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for the next day's activities; ensures and promotes safety standards in these areas.
  • Supervises activities of staff and area to ensure compliance with resort standards, including the management of time and attendance.
  • Participates in recruitment process and selection of talent for the housekeeping department.
  • Assists with regular state of the team meetings and helps plan engagement activities for pack members.
  • Ensures the completion and proper communication/escalation of maintenance work orders and other concerns to the appropriate department.
  • Schedules deep clean and carpet care based on bi-yearly schedule and guest comments.


Basic Qualifications & Skills

  • High School diploma or equivalent experience
  • Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position
  • Prior hospitality or housekeeping experience or equivalent formal education
  • Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Experience with HotSos or similar system
  • Demonstrated interpersonal and verbal communication skills
  • Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Ability to work flexible schedule including nights, weekends, and/or Holidays as needed


Desired Qualifications & Traits

  • Bachelor's degree
  • Previous housekeeping experience, preferably in large family resort or hotel
  • Experience with Opera or similar system
  • Bilingual, English and Spanish
  • Time management skills in a fast-paced environment


Physical Requirements

  • Ability to lift 30lbs
  • Ability to stand/walk for long periods
  • Ability to bend, stretch and twist
  • Capable of tolerating exposure to chemicals


Application Instructions:

Click on Apply Now or chat with a recruiter (bottom of your screen on Great Wolfs website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)


This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

RequiredPreferredJob Industries
  • Other

  • Housekeeping Supervisor

    4 months ago

    Baraboo, United States Great Wolf Lodge Full time

    Pay: $23 per hour At Great Wolf, the Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness...

  • Housekeeping Supervisor

    3 months ago

    Baraboo, United States Great Wolf Lodge Full time

    Pay: $23 per hour At Great Wolf, the Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness...

  • Housekeeping Supervisor

    4 months ago

    Baraboo, United States Great Wolf Lodge Full time

    Pay: $23 per hour At Great Wolf, the Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness...

  • Housekeeping Manager

    1 month ago

    Baraboo, United States Great Wolf Lodge Full time

    Pay: $60000 per year - $65000 per year At Great Wolf, the Housekeeping Manager brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role inspects facilities, recommends upgrades when needed, establishes workflows, standard procedures, and quality...

  • Housekeeping Manager

    1 week ago

    Baraboo, United States Great Wolf Lodge Full time

    Job DescriptionPay: $60000 per year - $65000 per yearAt Great Wolf, the Housekeeping Manager brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role inspects facilities, recommends upgrades when needed, establishes workflows, standard procedures,...

  • Housekeeping Supervisor

    1 month ago

    Saint Simons Island, GA, United States Senior Living Communities Full time

    Find your new career with a team of HEROES, who are extraordinary people doing ordinary things for seniors. We are dedicated to giving back and supporting our team members, local community, and others worldwide. Come join a team with (6) Industry Best of the Best Awards and help us put People First Always!Come see why Marsh's Edge is certified as a Great...

  • Housekeeping Supervisor

    5 days ago

    Talkeetna, AK, United States Pursuit Collection Full time

    What perks can you expect?: * Join an inclusive, global team and make life-long connections. * Enjoy free access to Pursuit attractions and 50% off for friends. * Get discounts on hotel stays, dining, and retail. * Access subsidized mental health and wellness resources. * Housing accommodations available with competitive rates * Referral bonus...

  • Housekeeping Supervisor

    3 weeks ago

    Durham, NC, United States Duke Health Full time

    Duke Regional Hospital offers the personal touch and hometown feel of a community hospital while serving as an essential arm of internationally recognized Duke University Health System. Duke Regional has served Durham, Orange, Person, Granville and Alamance counties for more than 45 years. To be successful at caring for our community and have a strong...

  • Room Attendant

    1 week ago

    Baraboo, United States Great Wolf Lodge Full time

    Job DescriptionPay: $16 per hourAt Great Wolf, the Room Attendant (Housekeeper) is one of the most critical roles in the Lodge as they create a clean and orderly environment for our guests. Housekeepers ensure are responsible for general cleaning and maintenance duties, which may include: vacuuming, dusting, item washing, trash collecting and proper...

  • Housekeeping Supervisor

    3 weeks ago

    Sherwood, OR, United States The Ackerly at Sherwood Full time

    If you’re looking for a job that goes beyond the basics to deliver purpose and joy, you’ll find it here! Welcome to Leisure Care, where employees inspire today’s older adults to embrace joy and purpose in their lives while doing the same in their own. For nearly 50 years, we’ve been reimagining and reinventing what it means to work in senior living,...

  • Housekeeping Supervisor

    3 weeks ago

    Sherwood, OR, United States The Ackerly at Sherwood Full time

    If you’re looking for a job that goes beyond the basics to deliver purpose and joy, you’ll find it here! Welcome to Leisure Care, where employees inspire today’s older adults to embrace joy and purpose in their lives while doing the same in their own. For nearly 50 years, we’ve been reimagining and reinventing what it means to work in senior living,...

  • Housekeeping Supervisor

    3 weeks ago

    Nashville, TN, United States Marriott International, Inc Full time

    Additional InformationDay Shift, Evening Shift, Open availability, Free Downtown Parking, Full-Time, Pay: $22.90/hourJob Number24195268Job CategoryRooms & Guest Services OperationsLocationCourtyard Nashville Downtown, 170 4th Avenue North, Nashville, Tennessee, United States, 37219VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management...

  • Housekeeper

    4 weeks ago

    Greenville, SC, United States Senior Living Communities Full time

    Find your new career with a team of HEROES, who are extraordinary people doing ordinary things for seniors. We are dedicated to giving back and supporting our team members, local community, and others worldwide. Come join a team with (6) Industry Best of the Best Awards and help us put People First Always. Come see why Cascades Verdae is certified as a Great...

  • Housekeeping/Laundry Supervisor

    3 weeks ago

    Galesburg, MI, United States The Laurels of Galesburg Full time

    Are you a leader who is passionate about maintaining a clean, safe and homelike environment for residents? When you join us, you have an opportunity to use your skills and experience in making a difference in the lives of our guests every day! This position plays a key role in the infection control program of the facility. At Ciena Healthcare, we take care...

  • Housekeeping/Laundry Supervisor

    4 weeks ago

    Galesburg, MI, United States The Laurels of Galesburg Full time

    Are you a leader who is passionate about maintaining a clean, safe and homelike environment for residents? When you join us, you have an opportunity to use your skills and experience in making a difference in the lives of our guests every day! This position plays a key role in the infection control program of the facility. At Ciena Healthcare, we take care...

  • Housekeeping/Laundry Supervisor

    3 weeks ago

    Galesburg, MI, United States The Laurels of Galesburg Full time

    Are you a leader who is passionate about maintaining a clean, safe and homelike environment for residents? When you join us, you have an opportunity to use your skills and experience in making a difference in the lives of our guests every day! This position plays a key role in the infection control program of the facility.At Ciena Healthcare, we take care of...

  • Housekeeping/Laundry Supervisor

    4 weeks ago

    Galesburg, MI, United States The Laurels of Galesburg Full time

    Are you a leader who is passionate about maintaining a clean, safe and homelike environment for residents? When you join us, you have an opportunity to use your skills and experience in making a difference in the lives of our guests every day! This position plays a key role in the infection control program of the facility. At Ciena Healthcare, we take care...

  • Housekeeping Manager

    3 weeks ago

    Miami, FL, United States Royal Caribbean Group Full time

    HOUSEKEEPING MANAGERPosition SummaryHousekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable.Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective...

  • Housekeeper

    2 weeks ago

    Lahaina, HI, United States Marriott International, Inc Full time

    Additional InformationRoom AttendantJob Number24184573Job CategoryHousekeeping & LaundryLocationSheraton Maui Resort & Spa, 2605 Kaanapali Parkway, Lahaina, Hawaii, United States, 96761VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond promptly to requests from guests and other departments. Fill cart with...

  • Housekeeper

    2 weeks ago

    Cathedral City, CA, United States Hyatt Vacation Ownership Full time

    Pay: $20.30/HourHVOAre you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Housekeeper at HVC, you will assist in providing our Owners/guests with experiences and events to make...