Executive Housekeeper, Resorts

2 months ago

Baraboo, United States HHS Exceptional Hospitality, LLC Full time

Location: Wisconsin Dells
Position: Director of Housekeeping
Salary: $75K - $85K per year. Relocation assistance is available.
Bilingual (English/Spanish) and Housekeeping experience in a Time-Share resort required. Availability to work weekends and holidays is a must.Executive Housekeeper, Resorts Lead a goal-oriented resort housekeeping department to create a team environment that is effective, productive, and rewarding. Together with your team, you will create a clean and comfortable environment for guests to enjoy their well-earned vacation.  ResponsibilitiesProvide leadership that supports a team environment that fosters morale, passion, quality, and respectDemonstrate continuous ability to maintain and/or improve customer and guest satisfactionLead and manage team member recruiting, training, development, and assignmentsPerform daily inspections and assessments and coach and counsel team membersCollaborate with resort and company leadership to set expectations and achieve goalsAnalyze data and make adjustments to meet facility, budget, and compliance goalsExecute, maintain, and monitor quality control systems and budgets SkillsInterpersonal Skills: Ability to interact with individuals at all levels of the organizationCommunication: Effective written, spoken, and non-verbal communicationCustomer Service: Service-oriented mentality with a focus on exceeding expectationsProfessionalism: Maintain a positive and professional demeanor Decision Making: Ability to quickly make sound decisions and judgments Proactivity: Self-motivated with the ability to effectively prioritize projects and needsTeam Player: Willingness to provide support where needed to achieve outcomesBusiness Ethics: Demonstrate integrity, respect, and discretion in all business dealingsOrganization: Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements3+ years of hospitality management experienceHigh school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industryAbility to work a flexible schedule that may include nights, weekends, and holidaysComputer experience with word processing, spreadsheets, and various softwareMust be willing to relocate for promotion opportunitiesNot Required But a Big PlusProficiency in languages other than English, especially Spanish What We OfferPaid time off (vacation and sick)Medical, dental, and vision insurance401(k) with employer matchEmployee Assistance Program (EAP)Employee resource groups (ERGs)Career development and ongoing trainingImportant to KnowVeterans and candidates with military experience are encouraged to apply.HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHSHHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.App-resorts

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