Guest Services Associate
4 weeks ago
At Equity LifeStyle Properties, we pride ourselves on our commitment to excellence and a culture that values recognition. We are currently seeking a Front Desk Clerk to join our team in Groveland, California.
Key Responsibilities:
- Serve as the primary point of contact for guests and residents, providing them with information and assistance both in person and via phone.
- Handle financial transactions including payments and deposits efficiently.
- Generate reports and submit maintenance requests to maintain operational efficiency.
- Collaborate closely with the Property Manager to ensure timely and professional communication regarding inquiries.
- Focus on customer satisfaction by addressing conflicts and resolving issues promptly.
Qualifications:
- High school diploma or equivalent experience is required.
- A minimum of 1 year of experience in a customer service role with outstanding service skills.
- Excellent organizational abilities and a keen attention to detail.
- Proficient in computer usage and capable of learning new software systems.
In return for your skills and dedication, we offer a comprehensive benefits package that includes medical, dental, and vision coverage, a generous 401(k) employer match, as well as paid time off for vacations, holidays, and sick leave.
As an Equal Opportunity Employer, we appreciate and welcome all applicants.
Compensation: The estimated salary range for this position is based on various factors including education, experience, skills, and geographic location.
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