Entry-Level Customer Experience Representative

2 days ago


Orange Park, Florida, United States MCI Military Recruitment Full time
Job Summary

We are seeking an entry-level Customer Experience Representative to join our team at MCI Military Recruitment. As a Customer Experience Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and resolving customer issues in a timely and professional manner.

Key Responsibilities
  • Handle inbound and outbound calls to resolve customer issues and provide exceptional customer service
  • Work closely with our team to ensure seamless communication and resolution of customer issues
  • Provide accurate and timely information to customers regarding their queries and concerns
  • Upsell and cross-sell products and services to customers as opportunities arise
  • Meet or exceed established performance metrics and productivity standards
Requirements
  • Bachelor's degree in Communications, Business, or related field preferred
  • 2+ years of customer service experience in a call center environment
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment and provide exceptional customer service
  • Basic knowledge of Microsoft Office Suite and CRM software
What We Offer
  • Competitive salary ranging from $40,000 to $60,000 per year
  • Opportunities for career advancement and professional growth
  • Comprehensive benefits package including medical, dental, and vision coverage
  • Paid time off and holidays
  • Fun and dynamic work environment
About MCI Military Recruitment

MCI Military Recruitment is a leading provider of customer experience solutions, dedicated to delivering exceptional customer service to our clients. We are committed to creating a diverse and inclusive work environment that values the contributions of all employees.

We are an equal opportunity employer and welcome applicants from diverse backgrounds. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Orange Park, Florida, United States MCI Military Recruitment Full time

    Job Title: Entry-Level Contact Center RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused Entry-Level Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and...


  • Orange Park, Florida, United States ValorVIP Full time

    Job Title: Tolling Customer Service RepresentativeAt ValorVIP, we are seeking a highly motivated and customer-focused Tolling Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Job Summary:The Tolling Customer Service...


  • Orange Park, Florida, United States MCI Careers Full time

    Job Title: Customer Service Tolling RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Tolling Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for our customers.Key...


  • Orange Park, Florida, United States ValorVIP Full time

    Job Title: Customer Service RepresentativeAt ValorVIP, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through timely and professional communication.Key...


  • Orange Park, Florida, United States MCI Military Recruitment Full time

    Job Title: Customer Service Tolling RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Tolling Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for all interactions.Key...


  • Orange Park, Florida, United States MCI Military Recruitment Full time

    Job Title: Call Center RepresentativeAt MCI, we're seeking highly motivated and dedicated individuals to join our team as Call Center Representatives. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through inbound and outbound customer service and sales interactions.Key...


  • Orange Park, Florida, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Key...


  • Orange Park, Florida, United States MCI Careers Full time

    Job Title: Customer Service Tolling RepresentativeLocation: Orange Park, FLJob Type: Full-TimePay Types: Hourly + BonusSalary: $13.10 - $17.10 / hourBenefits & Perks:Local Representative: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code,...


  • Orange Park, Florida, United States MCI Military Recruitment Full time

    Job Title: Call Center RepresentativeJob Summary:MCI is seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients, resolving customer issues, and selling new products and services.Key...


  • Orange Park, Florida, United States MCI Careers Full time

    Job Title: Inbound Collections RepresentativeJob Summary:MCI is seeking a highly motivated and customer-focused Inbound Collections Representative to join our team. As a key member of our customer service team, you will be responsible for handling inbound customer inquiries, resolving customer disputes, and processing payments in a professional and courteous...


  • Orange Park, Florida, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through phone, email, and chat support.Key Responsibilities:Respond to customer...


  • Orange Park, Florida, United States MCI Careers Full time

    Job Title: Call Center RepresentativeJob Summary:MCI Careers is seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients, resolving customer issues, and selling new products and services.Key...


  • Orange Park, Florida, United States ValorVIP Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact center, you will be responsible for providing exceptional customer service to our clients, resolving issues, and exceeding customer satisfaction goals.Key...


  • Orange Park, Florida, United States ValorVIP Full time

    About ValorVIPAt ValorVIP, we're passionate about delivering exceptional customer experiences that exceed our clients' expectations. As a leading provider of business process outsourcing and IT services, we've built a reputation for innovation, excellence, and a commitment to our values.Job SummaryWe're seeking a highly motivated and customer-focused...


  • Orange Park, Florida, United States MCI Military Recruitment Full time

    About the RoleMCI is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesHandle customer inquiries and resolve issues in a...


  • Orange Park, Florida, United States U-Haul Full time

    Customer Service RepresentativeAre you looking for a rewarding career in customer service? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. Your...


  • Orange Park, Florida, United States MCI Military Recruitment Full time

    Job Title: Inbound Collections RepresentativeWe are seeking a highly motivated and customer-focused Inbound Collections Representative to join our team. As a key member of our customer service team, you will be responsible for handling inbound customer inquiries, resolving customer disputes, and processing payments in a professional and timely manner.Key...


  • Orange Park, Florida, United States MCI Careers Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Contact Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and driving sales growth.Key ResponsibilitiesHandle inbound and outbound...


  • Orange Park, Florida, United States ValorVIP Full time

    Job Title: Customer Service Tolling RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Tolling Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for our...


  • Orange Park, Florida, United States Great Day Improvements: A Family of Brands Full time

    About Great Day Improvements: A Family of BrandsAt Great Day Improvements: A Family of Brands, we are dedicated to providing superior products and exceptional customer service to our valued clients. With over 10 years of experience serving the Florida market, we have built a reputation for excellence and a team of over 200 dedicated professionals who share...