Customer Experience Coordinator

3 days ago


SaintJeandeLuz, Nouvelle-Aquitaine, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an excellent customer experience and leading a team of Associates to ensure prompt, courteous customer service and promotion of loyalty programs.

Key Responsibilities
  • Lead by example by engaging and interacting with all customers, and maintaining a clean and organized store.
  • Create a positive internal and external customer experience.
  • Promote a culture of honesty and integrity; maintain confidentiality.
  • Train and coach Associates on front end principles and personalizing the customer experience while promoting loyalty programs.
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates.
  • Address customer concerns and issues promptly, ensuring a positive customer experience.
  • Ensure Associates execute tasks and activities according to store plan; prioritize as needed.
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates.
  • Provide and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to all labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
Requirements
  • Available to work flexible schedule, including nights and weekends.
  • Strong understanding of merchandising techniques.
  • Capable of multi-tasking.
  • Strong communication and organizational skills with attention to detail.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player, working effectively with peers and supervisors.
  • Able to train others.
  • 1 year retail and 6 months of leadership experience.
Benefits

We offer a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position has a starting pay range of $13.30 to $13.80 per hour.

At TJ Maxx, we value diversity and inclusion. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.



  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an excellent customer experience and leading a team of Associates to ensure prompt and courteous customer service.Key ResponsibilitiesLead by example and engage...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States RNR TIRE EXPRESS AND CUSTOM WHEELS - St. Joesph Full time

    Job DescriptionAre you a highly motivated individual with great enthusiasm, strong interpersonal skills, and excellent problem-solving abilities? If so, this position is tailor-made for you.RNR TIRE EXPRESS AND CUSTOM WHEELS - St. Joesph embraces a family-oriented culture and atmosphere where we work passionately and have a blast in the process.As a Sales...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States Patrick Lile Agency Inc. Full time

    Job OverviewThe Customer Service Representative plays a vital role in delivering exceptional customer experiences for potential and existing clients at Patrick Lile Agency Inc.Key ResponsibilitiesCustomer Engagement: Build trust and develop strong relationships with customers to drive satisfaction and loyalty.Issue Resolution: Respond to customer inquiries...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States RNR TIRE EXPRESS AND CUSTOM WHEELS - St. Joesph Full time

    Job DescriptionThe Client Relations Manager plays a crucial role in reaching out to customers whose Rental Agreements have lapsed, striving to understand their needs and maintain their accounts effectively.This position leans more towards sales rather than collections, focusing on re-engaging customers and educating them about our services rather than merely...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States TJ Maxx Full time

    About the RoleWe are seeking a highly skilled and organized Merchandise Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional customer experience.Key...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States HomeGoods Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Retail Merchandise Coordinator to join our team at HomeGoods. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to provide an excellent...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Merchandise Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and maintaining a clean and organized store.Key...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States RNR TIRE EXPRESS AND CUSTOM WHEELS - St. Joesph Full time

    Job OverviewAre you an enthusiastic individual with exceptional interpersonal skills and a knack for resolving challenges? If so, this role is designed for you.At RNR Tire Express and Custom Wheels, we foster a supportive and dynamic environment where we work diligently while enjoying the journey.As a Customer Engagement Specialist, your primary...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States Wil Fischer Distributing Companies Full time

    Job OverviewWil Fischer Distributing Companies is seeking a highly skilled Pricing Coordinator to join our team. As a Pricing Coordinator, you will play a critical role in managing and maintaining all pricing-related activities for our company.Key ResponsibilitiesPricing Management: Maintain all costs, frontline, and discounts within our Route Accounting...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States Adecco Full time

    Position OverviewAdecco is excited to present a direct hire opportunity for a Customer Service Sales Associate. We seek enthusiastic, dependable, and accountable individuals to thrive in a vibrant, fast-paced setting with direct customer interaction. Experience in the service industry is advantageous.Compensation: $15 per hour plus Uncapped CommissionKey...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States RNR Tire Express Full time

    Job SummaryThe Store General Manager is responsible for the overall direction, coordination, and evaluation of the store. This is a wonderful opportunity for an experienced automotive leader who is motivated and strives for excellence.Key ResponsibilitiesSupervise and manage a team of employees, including interviewing, hiring, and training.Plan, assign, and...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States RNR TIRE EXPRESS AND CUSTOM WHEELS - St. Joesph Full time

    Job DescriptionThe Client Relations Manager plays a crucial role in engaging with customers whose Rental Agreements have lapsed, striving to understand their needs and ensuring account retention.This position emphasizes a sales-oriented approach rather than a traditional collections role. The primary goal is to renew Rental Agreements and provide valuable...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States RNR TIRE EXPRESS AND CUSTOM WHEELS - St. Joesph Full time

    Job DescriptionThe Client Relationship Manager plays a crucial role in engaging with customers whose Rental Agreements have lapsed, striving to find solutions that foster account retention. This position emphasizes sales over collections, focusing on re-establishing Rental Agreements and providing valuable information to customers rather than merely pursuing...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States RNR Tire Express Full time

    Position OverviewRNR Tire Express is a prominent franchise retailer specializing in providing safe, high-quality tires and wheels with accessible payment solutions.Our culture is centered around serving our customers rather than merely offering customer service. We empower our team members through comprehensive training and resources, enabling them to...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States Patrick Lile Agency Inc. Full time

    Job OverviewThe Insurance Sales Consultant position focuses on marketing, prospecting, and selling products offered by American Family Insurance within a specialized sector. This role is essential in fostering strong customer relationships, identifying client needs, and aligning them with suitable product and service options. Additionally, it plays a vital...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States OnSite Solutions LLC Full time

    Job OverviewWe are seeking a skilled Automotive Detailer to join our team at Rolling Hills Auto Plaza in St. Joseph, MO. As an Automotive Detailer, you will be responsible for cleaning and refurbishing new and used vehicles to meet customer specifications.Key ResponsibilitiesClean and detail vehicle exteriors, including washing, waxing, and vacuumingRestore...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States Optum Full time

    Position OverviewWe are excited to offer a $3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS for this role.At Optum, we are dedicated to enhancing the lives of individuals in the behavioral health and addiction treatment sectors. Our mission extends beyond mere medication provision; we strive to transform lives positively. We understand the profound narratives of...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States Thrift World Full time

    Job OverviewWe are seeking a skilled and friendly Cashier to join our team at Thrift World. As a Cashier, you will be the first point of contact for our customers, providing exceptional service and ensuring a seamless shopping experience.Key Responsibilities:Operate a cash register and handle customer transactions with accuracy and efficiencyGreet customers...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States Optimum Full time

    About the RoleAs a D2D Sales Representative at Optimum, you will play a vital role in delivering exceptional customer experiences and driving business growth. This is an exciting opportunity to join a dynamic team and make a meaningful impact on our customers' lives.Key ResponsibilitiesCustomized Solutions: Develop and implement tailored telecom packages...


  • Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States HomeGoods Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at HomeGoods. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.Key...