Treasury Management Operations Specialist
1 week ago
This role is responsible for providing exceptional support to clients in the implementation and ongoing servicing of Treasury Management products. The successful candidate will be responsible for completing setup forms, working with internal teams to ensure accurate and timely service setup, and responding to client inquiries on Treasury Management services and deposit products.
Key Responsibilities- Respond to client inquiries and service issues in a timely and professional manner.
- Handle new client setups, existing clients adding new products, and service inquiries and research.
- Implement new Treasury Management services and deposit accounts, and resolve inquiries promptly.
- Escalate ongoing issues to Level 2 Support and use a tracking system to monitor inquiries and meet Service Level Agreements.
- Maintain Treasury Management client files and perform other related duties as assigned.
To be successful in this role, you will need:
- High school diploma or equivalent.
- At least one year of experience in general banking, with a focus on Treasury Management.
- Excellent communication and customer service skills.
- Ability to use general office equipment and job-related software, including MS Word, Excel, and PowerPoint.
F.N.B. Corporation is committed to providing a discrimination and harassment-free workplace. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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