Law Firm Office Support Specialist

3 days ago


Pittsburgh, Pennsylvania, United States IST Management Full time
Job Title: Law Firm Office Service Specialist

We are seeking a highly skilled and detail-oriented Law Firm Office Service Specialist to join our team at IST Management. As a key member of our office services team, you will be responsible for providing exceptional customer service to our clients and supporting the daily operations of our law firm office.

Responsibilities:
  • Manage the daily operation of the mail room, including scanning and delivering incoming US Mail and processing and tracking of incoming and outgoing FedEx packages.
  • Process and track outgoing US Mail, ensuring timely and accurate delivery.
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
  • Order supplies for the mailroom and maintain a well-stocked inventory.
  • Demonstrate flexibility in satisfying customer demands in a high-volume, production environment.
  • Participate in cross-training and maintain all logs and reporting documentation, with attention to detail.
Requirements:
  • Excellent customer service skills and a strong ability to work well in a fast-paced environment.
  • High school diploma or equivalent (GED) and 1 year of experience working in a professional office or copy/mail center.
  • Exceptional attention to detail and ability to lift 50 pounds.
  • Excellent attendance and reliability, with the ability to work independently and in a team setting.
About IST Management:

IST Management is a business process outsourcing and e-Discovery company with over 1,800 employees and operations in over 38 cities across the U.S. We provide facilities and office services management, e-Discovery services, and managed review and managed services. We are proud to be one of the fastest-growing e-Discovery and facilities management companies in the U.S. and have been honored as one of the Nation's Best & Brightest Companies to Work For.



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