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Retail Operations Supervisor

2 months ago

Columbia, Missouri, United States MFA Oil Full time
Overview

The Retail Operations Supervisor plays a crucial role in the management of a convenience store, ensuring smooth operations in the absence of the Store Manager. This position involves guiding and mentoring team members while also focusing on expense management.

Key Responsibilities
  • Customer Engagement: Deliver exceptional customer service by actively interacting with patrons, ensuring a welcoming atmosphere, and addressing any concerns promptly.
  • Store Management: Oversee daily operations, including reporting, inventory management, and maintaining equipment and cleanliness standards.
  • Sales and Merchandising: Implement marketing strategies effectively, manage product displays, and ensure proper stock levels while promoting sales.
  • Team Leadership: Assist in supervising store activities, manage cash flow, and uphold food safety standards while training new employees on company policies.
  • Communication: Maintain clear and professional communication with customers, vendors, and staff regarding store operations.
  • Financial Awareness: Understand financial aspects of the store, manage expenses, and prepare for inventory audits.
  • Team Development: Support recruitment and training efforts to build a strong team dedicated to customer satisfaction.
  • Technology Utilization: Familiarize with store technology and perform necessary calculations for transactions and reporting.
Qualifications

This position may be suitable for candidates who possess:

  • Previous management or leadership experience.
  • A high school diploma or GED equivalent.
  • A valid driver's license and reliable transportation.
  • Flexible availability, including weekends and holidays.
  • Experience in retail sales.
  • The ability to thrive in a fast-paced environment.
  • Physical capability to handle inventory and maintain store operations.
  • Mathematical proficiency for handling transactions and inventory.
  • A willingness to learn and adapt to new technologies.

All candidates must meet the legal requirements to work in the United States and comply with company policies and procedures.

About MFA Petroleum Company

MFA Petroleum, a subsidiary of MFA Oil Company, is committed to providing quality service and products across its convenience stores and fuel distribution operations.

Benefits

We offer a comprehensive benefits package that includes competitive wages, paid time off, and opportunities for profit sharing and performance incentives.

Company Culture

Our core values emphasize customer focus, respect, and a commitment to excellence, fostering a positive work environment where employees can thrive.