Customer Service Team Member

7 days ago


Meriden, Connecticut, United States U-Haul Full time
About the Job

The Customer Service Representative role at U-Haul involves working as part of a supportive team to provide exceptional service to customers. This includes inspecting and maintaining equipment, assisting customers with rentals, and utilizing up-to-date technology for dispatch and returns.

This is an on-the-job education opportunity, with ongoing continuous training through U-Haul University. The ideal candidate will have a valid driver's license and high school diploma or equivalent.

Job Responsibilities
  • Assist customers inside and outside a U-Haul center with rentals and products.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Clean and inspect equipment, including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rentals.
Compensation Package

The estimated salary range for this position is $35,000 - $45,000 per year, depending on location and experience. Additionally, there are opportunities for advancement and various benefits, including career stability, opportunities for professional growth, and a comprehensive health insurance plan.

U-Haul offers a $100 hiring bonus and a $300 cash bonus upon completion of U-Haul's 1-2-3 Punch Certification Program.

About U-Haul

U-Haul Holding Company is a leading provider of moving and storage solutions. As a member of our team, you will be part of a company that values its employees and provides opportunities for professional growth and development.



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