Patient Services Associate
1 day ago
The Moses/Weitzman Health System is a global leader in addressing challenges faced by organizations caring for underserved populations. As a national accrediting body for organizations training advanced practice providers, it offers accredited education and training for Medical Assistants in multiple states.
The system delivers primary care to over 150,000 patients in Connecticut and extends access to specialty care for over 2.5 million individuals across the U.S.
As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts.
As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses and Gerard (Gerry) Weitzman, whose vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.
Job Responsibilities:- Provide exceptional customer service to all patients, visitors, and callers
- Oversee the safe, efficient, and comfortable atmosphere of the reception area
- Greet patients and other visitors to the agency and assist them as appropriate
- Review schedules daily to ensure accuracy and fill appointment opportunities
- Schedule and reschedule appointments in accordance with CHC scheduling guidelines
- Collect, verify, update, and document patient demographics, insurance information, and forms
- Reconcile patient visits daily
- Associates degree, medical office or medical assistant degree required
- Bilingual skills, Spanish speaking, required
- Exceptional customer service skills
- Excellent verbal and written communication skills
- Proven ability to multi-task
- Problem-solving and critical thinking skills
- Excellent organizational skills
- Healthcare experience in Medical, Dental, or Behavioral Health preferred
- Experience with Microsoft Power Point, Excel, Word, preferred
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