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Logistics Operations Manager

2 months ago

Charlotte, North Carolina, United States Allegro Home Delivery Full time
About the Role

We are seeking a highly skilled and experienced Logistics Operations Manager to join our team at Allegro Home Delivery. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our fulfillment teams, ensuring timely and accurate delivery of products to our customers.

Key Responsibilities
  • Operations Management: Supervise and direct warehouse employees, independent contractors, and drivers to ensure efficient and effective operations.
  • Team Leadership: Recruit, train, and mentor team members to ensure they have the skills and knowledge needed to perform their jobs effectively.
  • Process Improvement: Identify areas for improvement and implement changes to increase efficiency, productivity, and quality.
  • Customer Service: Collaborate with customers to resolve issues and ensure their needs are met.
  • Inventory Management: Oversee the receipt, storage, and shipment of products to ensure accurate and timely delivery.
  • Reporting and Analytics: Analyze data and reports to identify trends and areas for improvement.
Requirements
  • Experience: 3+ years of experience in logistics, operations, or a related field.
  • Leadership: Proven leadership skills, with experience supervising and managing teams.
  • Communication: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, team members, and other stakeholders.
  • Problem-Solving: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Technical Skills: Proficiency in inventory management software, warehouse management systems, and other relevant technologies.
What We Offer

We offer a competitive salary and benefits package, including health insurance, 401(k) matching, and paid time off. We are committed to providing opportunities for professional growth and development, and we encourage our employees to take ownership of their careers.