Senior Service Associate

3 weeks ago


Chicago, Illinois, United States Planpilot LLC Full time
Job Responsibilities

The Senior Client Services Associate will perform various tasks, including:

  • Supporting a dedicated book of clients by providing direct assistance and ensuring timely completion of projects
  • Assisting clients with benchmarking exercises, such as service provider RFPs, and tracking governance documentation
  • Providing day-to-day support to consultants for client requests and updating client databases

In addition, the Senior Client Services Associate will work closely with the Client Services Manager to maintain knowledge on important legislation affecting clients, identify opportunities for internal process improvement, and provide future project management and mentorship support for other Client Service members.



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