Patient Care Coordinator

2 weeks ago

Wentzville, Missouri, United States Compass Health Network Full time
Job Title: Patient Care Specialist

Compass Health Network is seeking a dedicated and compassionate Patient Care Specialist to join our team. As a key member of our person-centered integrated care team, you will provide case management support to patients with no insurance or commercial insurance who receive services in our primary care setting.

Responsibilities:
  • Maintain accurate and up-to-date referral lists, gathering pertinent information from healthcare professionals and contacting various offices to obtain necessary information.
  • Prepare and process referral paperwork, including pre-certifications and prior authorizations, and work with patients to schedule tests and procedures.
  • Respond to patient inquiries regarding health plan referrals and assist patients in enrolling in Patient Assistance Programs for medications prescribed by their Medical Provider.
  • Complete timely and accurate documentation of all support services provided to patients and maintain an accurate referral database.
  • Collaborate with Behavioral Health Services Department and/or Community Support Workers, as applicable, and assist with collection of specific patient data for annual Uniform Data System (UDS) report.
  • Attend all required trainings and staff meetings, and complete medication and Durable Medical Equipment (DME) prior authorization and documentation as needed.
  • Obtain results from referrals, diagnostics, and other documentation from outside providers and enter in Electronic Health Record charting appropriately.
  • Assist with information related to community resources specific to patient needs outside of the standard Primary Care.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a healthcare setting preferred.
  • Strong communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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