Veterinary Medical Coordinator

4 weeks ago


Wentzville, Missouri, United States Mission Veterinary Partners Full time
Job Summary

The Patient Care Coordinator plays a vital role in ensuring a seamless and exceptional client experience at our animal clinic. This dynamic individual will be responsible for coordinating patient care from check-in to check-out, capturing medical notes, creating treatment plans, and collaborating with our technical teams to deliver top-notch care.

Key Responsibilities
  • Maintain accurate and up-to-date medical records, ensuring timely and efficient communication with clients and veterinarians.
  • Develop and present treatment plans, working closely with veterinarians to ensure client understanding and satisfaction.
  • Coordinate with our technical teams to ensure seamless execution of treatment plans, ensuring timely and effective care for our patients.
  • Provide exceptional client service, addressing questions, concerns, and needs in a professional and compassionate manner.
  • Ensure accurate and timely payment processing, handling client checkouts and collections in a courteous and efficient manner.
  • Conduct post-visit follow-ups to ensure client satisfaction and address any concerns or questions.
Requirements
  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills, with the ability to work effectively with clients, veterinarians, and technical teams.
  • Proficient in medical terminology and computer literacy, with the ability to accurately record and update medical information.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
  • Passionate about delivering exceptional client service and ensuring the highest level of care for our patients.
What We Offer

Mission Veterinary Partners is committed to providing a dynamic and supportive work environment, with opportunities for growth and advancement. Our team is dedicated to delivering exceptional care to our patients and clients, and we are seeking like-minded individuals to join our team.



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