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Inside Sales Representative
2 months ago
Job Summary:
We are seeking a highly motivated and results-driven Inside Sales Representative to join our EMEA Sales team at Wolfram. As a key member of our team, you will be responsible for developing and growing sales of our cutting-edge technology solutions.
Key Responsibilities:
- Support our Sales team across Commercial, Academic, Government, and Home markets, with a focus on Inside Sales across EMEA territories.
- Execute on a call/email plan to ensure all leads and potential customers receive intelligent and action-oriented next steps.
- Utilize CRM software in real-time to drive sales activity, planning, and productivity, updating all CRM records as required.
- Maintain a Sugar CRM pipeline of opportunities and close sales, providing reporting information to sales management.
- Update leads, opportunities, and customer contacts within CRM software in a timely manner.
- Prepare and send quotes, pro-forma invoices, and site contracts, ensuring relevant internal paperwork and reporting is maintained in accordance with company quality management requirements.
- Pull reports from the CRM database to determine order levels, sales figures, service renewals, and site license statistics.
- Research contacts for sales initiatives, campaigns, and mailings, assisting in planning and executing those campaigns and carrying out lead follow-up, including calling customers.
- Review tender portals to identify sales opportunities.
- Work closely with the sales team to ensure business objectives and growth are actively achieved.
- Collaborate with the marketing team to assist in organizing meetings and events, liaising with customers to coordinate roadshows, workshops, and webinars.
Requirements:
- Previous experience in customer-facing sales and administration roles is essential.
- Ability to thoroughly research existing and potential clients to identify opportunities and potential growth.
- Target-oriented and capable of working under pressure, to tight deadlines often on multiple projects.
- Excellent interpersonal, analytical, presentation, verbal, and written communication skills.
- Strong work ethic, ability to network, decision-making, problem-solving, and negotiation skills.
- Excellent planning and organization skills, with the ability to work on own initiative.
- Flexible and adaptable approach, open-minded, and positive attitude with a good team ethic.
- A high level of numeracy and attention to detail will be required.
- Good working knowledge of M/S Office, CRM systems, and databases, and an aptitude to learn new systems.
What We Offer:
This role offers a hybrid remote work arrangement, with a 60:40 split between office and home work. We offer a competitive salary of £25,000 per annum, with an OTE commission of £5,000 per annum.
Equal Opportunities Employer:
Wolfram is an equal opportunities employer and values diversity at its company. We are committed to creating an inclusive environment that welcomes and supports employees from all backgrounds.
