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Operations Manager
2 months ago
Interstate Building MTC, Inc. is seeking a highly motivated and experienced Operations Manager to oversee the daily activities of our janitorial services team. As a key member of our operations team, you will be responsible for ensuring the highest degree of customer satisfaction and maintaining the highest standards of cleanliness, safety, and conduct.
Key Responsibilities- Manage the daily activities of assigned portfolio sites, including planning, organizing, and directing team members to ensure excellent customer satisfaction.
- Coordinate, schedule, and perform all special project work for assigned buildings, including new startups and recruiting/training new employees.
- Communicate and work closely with the home office to improve operations and employee experience.
- Supervise and train janitorial staff, including daily supervision and performance management.
- Maintain and order cleaning supplies and inventory, and process payroll for all staff.
- Ensure compliance with OSHA and safety standards within the Housekeeping department.
- Conduct building inspections and report to clients.
- 3-5 years' experience working in the janitorial industry, preferably in a management role.
- Proven experience supervising housekeeping departments of 15+ employees.
- Ability to maintain a budget and sell additional services to clients.
- Excellent written and verbal communication skills, with the ability to interact effectively with all levels of management, guests, associates, and clientele.
- Ability to work independently and as part of a team, with a strong sense of responsibility and self-motivation.
- Flexibility to work nights, weekends, and holidays, with the ability to lift up to 50lbs independently and extensive standing and walking.