Terminal Operations Manager
2 months ago
Terminal Manager Job Summary
The Terminal Manager is a key leadership role at IMC Companies, responsible for overseeing the daily operations of our terminal. This includes supervising a team of employees, managing all operational duties, and ensuring efficient performance and high standards of service.
Key Responsibilities
- Recruit, hire, train, and develop a best-in-class team of employees.
- Manage all operational duties, including administrative tasks, to support terminal operations.
- Contribute to a culture of continuous improvement and operational excellence by identifying and implementing process improvements.
- Oversee and manage all activities within the depot, ensuring optimal performance.
- Train employees and regularly audit their work to ensure compliance and efficiency.
- Handle the recruitment process for new employees, ensuring the selection of qualified candidates.
- Daily review and manage out-of-service equipment to minimize downtime.
- Order and maintain parts inventory to ensure operational readiness.
- Handle all customer communications related to maintenance and repair (M&R) issues, ensuring timely and accurate responses.
- Provide constructive feedback to staff to enhance performance and address issues.
- Create a safe and positive working environment where employees feel included, recognized, and heard.
- Conduct all business in a highly ethical manner, exhibiting behavior, practices, and standards that uphold IMC core values.
Requirements
- In-depth knowledge of intermodal transportation and port operations is essential.
- Minimum of 2 years of experience in port operations, dispatch, and working with owner operators.
- Expert knowledge of DOT regulations and hazardous materials.
- Proficiency in Microsoft Office and other computer applications.
- Excellent written and verbal communication skills are necessary for effective interaction with staff and customers.
- Effective organization, time-management, problem-solving, and critical-thinking skills.
- Demonstrated ability to thrive in a fast-paced environment.
- Strong attention to detail.
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