Automotive Finance Manager
1 week ago
We are seeking an experienced Automotive Finance Manager to join our team at Kia of Carmel. As a key member of our sales and finance team, you will be responsible for providing exceptional customer service and ensuring a seamless sales and finance experience for our customers.
Key Responsibilities- Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
- Work directly with our employees and customers to develop relationships and build trust
- Determine customer financing needs and payment options based on a consultative interview process
- Present a fully transparent pricing menu to customers detailing their financing options and products
- Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
- Follow up with customers to ensure satisfaction and build a loyal customer base
- Set and achieve targeted sales goals and contribute to the growth of our dealership
- Gain superior product knowledge to effectively help customers and stay up-to-date with industry developments
- Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
- Provide an exceptional customer experience to drive loyalty and retention
- High school diploma or equivalent
- Proven ability to provide an exceptional customer experience and build strong relationships
- Ability to set and achieve targeted goals and contribute to the growth of our dealership
- Highly detail-oriented and organized with excellent communication and interpersonal skills
- Prior Automotive Sales or F & I experience preferred, but not required
- Demonstrated ability to work with technology and stay up-to-date with industry developments
- Valid in-state driver's license and an acceptable, safe driving record
- 18+ years of age or older to comply with the company driving policy
Kia of Carmel is a leading automotive dealership group with a strong reputation for customer satisfaction and loyalty. We offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for career growth and development.
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