Automotive Finance Manager

1 week ago


Indianapolis, Indiana, United States Kia of Carmel Full time
About the Role

We are seeking an experienced Automotive Finance Manager to join our team at Kia of Carmel. As a key member of our sales and finance team, you will be responsible for providing exceptional customer service and ensuring a seamless sales and finance experience for our customers.

Key Responsibilities
  • Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
  • Work directly with our employees and customers to develop relationships and build trust
  • Determine customer financing needs and payment options based on a consultative interview process
  • Present a fully transparent pricing menu to customers detailing their financing options and products
  • Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
  • Follow up with customers to ensure satisfaction and build a loyal customer base
  • Set and achieve targeted sales goals and contribute to the growth of our dealership
  • Gain superior product knowledge to effectively help customers and stay up-to-date with industry developments
  • Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
  • Provide an exceptional customer experience to drive loyalty and retention
Requirements
  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience and build strong relationships
  • Ability to set and achieve targeted goals and contribute to the growth of our dealership
  • Highly detail-oriented and organized with excellent communication and interpersonal skills
  • Prior Automotive Sales or F & I experience preferred, but not required
  • Demonstrated ability to work with technology and stay up-to-date with industry developments
  • Valid in-state driver's license and an acceptable, safe driving record
  • 18+ years of age or older to comply with the company driving policy
About Us

Kia of Carmel is a leading automotive dealership group with a strong reputation for customer satisfaction and loyalty. We offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for career growth and development.



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