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Hospitality Specialist
2 months ago
Job Summary:
We are seeking a skilled Bartender to join our team at Erin Hills. As a Bartender, you will be responsible for providing exceptional hospitality and guest experience to our patrons.
Key Responsibilities:
- Consult checklists to ensure the bar area is properly set up and ready for service.
- Clean and organize all patios and fire pits.
- Check tee sheets and daily events for detailed charging information.
- Make rounds to the Drumlin putting course and Caddie barn during service hours.
- Ensure guests are enjoying their bar experience by providing table touch.
- Stay updated on current clubhouse menu choices, specialty cocktails, beer, wine, and spirit selections.
- Accurately prepare mixed drinks, beer, and wine for guests while adhering to portion control standards.
- Ensure guests receive beverages in a timely manner.
- Effectively handle guest complaints or problems with a positive attitude.
- Handle all payments accurately.
- Ensure all radio communication is respectful, professional, and courteous.
- Properly and fully complete all side-work duties.
- Ability to communicate history, products, and services of Erin Hills.
- Adhere to safety regulations as provided by Erin Hills and OSHA.
- Responsibly check guests' identification to ensure they meet the minimum age requirements to consume alcoholic beverages.
- Respectfully refuse beverage service to guests who appear overly intoxicated and inform management immediately.
- Comply with nutrition and sanitation regulations and safety standards.
- Follow guidelines and policies set forth by Erin Hills Employee Handbook.
Requirements:
- Must be 21 years of age.
- Minimum of 2 years of bartending experience in the restaurant or club industry.
- Knowledgeable of craft cocktails, beer, wine, and spirits.
- Experienced with keg and soda systems.
- Experience in cash handling and Point of Sale System.
- Required to stand for long periods of time.
- Capable of lifting 50 pounds.
- Must be able to bend, squat, lift, and raise as needed along with carrying 10 pounds for an extended distance.
- General math skills, problem-solving, and decision-making skills.
- Must have completed Responsible Beverage Training Course.
- Ability to communicate with guests and employees with a positive attitude.
