Club Operations Specialist
7 days ago
Job Summary:
We are seeking a highly organized and detail-oriented individual to join our team as a Reservation Specialist at Bentwater Yacht & Country Club. As a key member of our Front Desk team, you will be responsible for providing exceptional service to our members and guests, ensuring seamless operations, and maintaining the highest level of professionalism.
Key Responsibilities:
- Reservation Management: Confirm reservations for villas, special events, country club dining, and yacht club dining, ensuring accuracy and attention to detail.
- Front Desk Operations: Manage the daily operations of the Front Desk, providing courteous and attentive service to members and guests.
- Communication: Respond to inquiries, distribute faxes, and receive and deliver messages for members, guests, and other employees.
- Administrative Tasks: Maintain villa occupancy reports, complete daily night audit reports, and perform various administrative tasks as assigned.
- Supply Management: Ensure a sufficient supply of guest check-in packages and maintain office supplies for all departments.
- Special Projects: Assist with special projects, such as preparing labels for mailings and posting outgoing mail for the club and members.
- Team Collaboration: Work closely with maintenance, housekeeping, and other departments to ensure seamless operations and exceptional service.
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with attention to detail
- Organizational and time management skills
- Ability to maintain confidentiality and handle sensitive information
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