Transportation Operations Specialist
2 months ago
DHD Consulting is seeking a dedicated Logistics Specialist to join our dynamic team. This role is essential for supporting our operations and ensuring customer satisfaction. We are particularly interested in candidates who are bilingual in Korean and English.
Key Responsibilities:
- Manage incoming customer inquiries from high-volume freight accounts.
- Act as a liaison between customers and carriers.
- Handle phone calls and email correspondence efficiently.
- Monitor shipment progress and provide solutions for any delays.
- Determine optimal transit options tailored to shipment needs.
- Foster strong relationships with clients.
- Collaborate with local terminals to minimize service disruptions.
- Coordinate pickup and delivery schedules.
- Keep thorough records of service issues and resolutions.
Qualifications:
- A bachelor's degree is preferred.
- Visa sponsorship is available.
- 0-3 years of relevant experience.
- Bilingual proficiency in Korean and English is required.
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