Front Desk Coordinator

1 week ago


Memphis, Tennessee, United States Collage Dance Full time
Job Title: Front Desk Associate

We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Collage Dance Collective. As the first point of contact for our parents and students, you will be responsible for providing exceptional customer service and ensuring a smooth experience for all visitors.

Key Responsibilities:
  • Manage the front desk and reception area, ensuring a welcoming and professional environment for all visitors.
  • Respond to incoming calls and triage customer inquiries in a timely and efficient manner.
  • Perform data entry and maintain accurate records in our studio management software.
  • Assist with inventory management and maintain a clean and organized lobby, studio equipment, and studios.
  • Process payments and provide accurate account information to parents and students.
  • Enforce studio etiquette and provide a positive experience for our students.
  • Assist with email marketing and client relationship management projects.
Requirements:
  • Fluent in written and verbal Spanish.
  • Ability to translate in real time.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multi-tasking skills.
  • Ability to work independently and as part of a team.
  • Experience in customer service and working with children.
  • Working knowledge of Microsoft Office and Google Drive suites.

Collage Dance Collective is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals.



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