Inside Sales Representative

3 weeks ago


West Warwick, Rhode Island, United States AstroNova, Inc. Full time

Job Summary:

We are seeking a highly skilled Inside Sales Specialist to join our team at AstroNova, Inc. The ideal candidate will be responsible for managing incoming printer leads, qualifying opportunities, and scheduling demonstrations for our Sales Regions and Territory Sales Managers.

Key Responsibilities:

  1. Manage new leads and opportunities in NetSuite CRM, ensuring timely follow-up and communication with customers.
  2. Assist in qualifying printer opportunities and schedule demonstrations as needed.
  3. Provide exceptional customer service, handling inbound calls, emails, and warm transfers to Sales Managers.
  4. Conduct outbound calls and email campaigns to engage with leads and opportunities.
  5. Develop a strong understanding of AstroNova's printer offerings, including inks, toners, and label media.

Additional Responsibilities:

  1. Assist in the production of printed samples and marketing collateral as requested by field sales and marketing teams.
  2. Support the development of marketing campaigns and trade show materials.
  3. Participate in trade shows and events as needed, representing AstroNova and promoting our products.

Requirements:

  • Proficiency in English and French, with the ability to communicate effectively with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Excellent customer service and communication skills, with the ability to build strong relationships with customers and colleagues.

Compensation and Benefits:

Competitive salary and benefits package, including opportunities for professional growth and development.


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