Support Engineer
4 weeks ago
At 360 Smart Networks, we are seeking a highly skilled and experienced Support Engineer to join our team. As a Support Engineer, you will be responsible for providing advanced technical support and troubleshooting to our customers and internal users who are experiencing issues with hardware, software, network, or other IT-related systems.
Key Responsibilities:
- Respond to customer and user requests for technical assistance via phone, email, and ticketing system.
- Diagnose and resolve complex IT issues related to hardware, software, network, security, or other systems.
- Follow up with customers and users to ensure their satisfaction and provide additional support or guidance as needed.
- Document and update IT incidents, solutions, and procedures in the knowledge base and other systems.
- Identify and report recurring or systemic IT issues and internally propose solutions or recommendations to prevent or mitigate them.
- Participate in IT projects, initiatives, and audits as assigned.
- Keep up to date with the latest technologies, trends, and best practices in the IT field.
Requirements:
- Associate's or bachelor's degree in computer science, information technology, or related field, or equivalent work experience.
- At least 5 years of experience in IT support, preferably in a Tier 2 or higher role.
- Strong knowledge of IT systems, applications, and protocols, such as Windows, Linux, MacOS, Office 365, Active Directory, VPN, TCP/IP, DNS, DHCP, etc.
- Excellent troubleshooting and problem-solving skills, with the ability to handle complex and diverse IT issues.
- Exceptional customer service and communication skills, with the ability to explain technical concepts to non-technical audiences.
- Ability to work independently and collaboratively in a fast-paced and dynamic environment.
- Ability to prioritize and manage multiple tasks and deadlines.
- Certifications in ITIL, CompTIA, Microsoft, Cisco, or other relevant areas are preferred.
- Candidates must be able to move up to 40 lbs. without assistance.
Benefits:
Competitive salary based on experience & knowledge. Full benefits package. 401K. Bonus Plan. Expense reimbursement.
-
Support Engineer
2 months ago
Roswell, New Mexico, United States 360 Smart Networks Full timeJob OverviewAt 360 Smart Networks, we are seeking a highly skilled and experienced Support Engineer to join our team. As a Support Engineer, you will be responsible for providing advanced technical support and troubleshooting to our customers and internal users who are experiencing issues with hardware, software, network, or other IT-related systems.Key...
-
Product Support Engineer
4 weeks ago
Roswell, New Mexico, United States ABB Full timeJob SummaryWe are seeking a highly skilled Product Support Engineer to join our team at ABB. As a key member of our Robotics and Discrete Automation division, you will provide technical assistance to internal and external customers, ensuring timely and cost-effective support in accordance with guidelines.Key ResponsibilitiesProvide technical support to...
-
Technical Support Specialist
3 weeks ago
Roswell, New Mexico, United States ABB Full timeAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at ABB. As a Technical Support Specialist, you will be responsible for providing technical assistance to internal and external customers, ensuring timely and cost-effective support in accordance with guidelines.Key Responsibilities:Provide technical assistance to...
-
Senior IT Support Specialist
4 weeks ago
Roswell, New Mexico, United States 360 Smart Networks Full timeJob OverviewWe are seeking a highly skilled and experienced Support Engineer to join our team at 360 Smart Networks. As a Support Engineer, you will be responsible for providing advanced technical support and troubleshooting to customers and internal users who are experiencing issues with hardware, software, network, or other IT-related systems.You will work...
-
Senior Cloud Engineer
3 weeks ago
Roswell, New Mexico, United States General Motors Full timeJob Title: Senior Cloud EngineerAbout the Role:We are seeking an experienced Senior Cloud Engineer to lead and work with engineering teams across the Digital Product Engineering space to build and manage a cloud-based shared platform. The Digital Product Engineering systems include many customer-facing and back-office services required to deliver...
-
Senior Civil Engineer Technician
4 weeks ago
Roswell, New Mexico, United States Souder, Miller & Associates Full timeJob Title: Senior Civil Engineer TechnicianWe are seeking a highly skilled and experienced Senior Civil Engineer Technician to join our team at Souder, Miller & Associates. As a key member of our engineering team, you will play a critical role in assisting project engineers and managers with scheduling and training for other...
-
Business Intelligence Engineer
4 weeks ago
Roswell, New Mexico, United States PGA TOUR Superstore Full timeJob Title: Business Intelligence EngineerWe are seeking a highly skilled Business Intelligence Engineer to join our Data Technology team at PGA TOUR Superstore. As a key member of our team, you will be responsible for designing, developing, and maintaining business intelligence solutions that provide actionable insights for our business units.Key...
-
Senior Product Development Engineer
3 weeks ago
Roswell, New Mexico, United States Kimberly-Clark USA,LLC Full timeAt Kimberly-Clark, we're committed to creating Better Care for a Better World. As a Senior Product Development Engineer, you'll play a key role in delivering this vision by leading the development of innovative tissue and towel products.This role requires a strong technical background, with a focus on product development, manufacturing processes, and...
-
Senior Packaging Engineer
4 weeks ago
Roswell, New Mexico, United States Kimberly-Clark Full timeAbout the Role:We are seeking a highly skilled Senior Packaging Engineer to join our team at Kimberly-Clark. As a key member of our packaging development team, you will be responsible for delivering innovative, cost-effective packaging solutions that minimize cost, add value to our customers, and drive sustainability for our company and stakeholders.Key...
-
Civil Engineering Department Manager
3 weeks ago
Roswell, New Mexico, United States Selectek Full timeSelectek is seeking an experienced Civil Engineer/Project Manager to lead the residential project department in Georgia.Job Type: Direct HireLocation: GeorgiaExpected Pay Range: $125,000 and upSchedule: Monday-Friday, flexible start timeJob Requirements: Bachelor's Degree in Civil Engineering Knowledge of AutoCAD, Civil 3D, or OpenRoads Extensive experience...
-
Packaging Engineer
3 weeks ago
Roswell, New Mexico, United States Kimberly-Clark Full timeAbout the Role:We are seeking a highly skilled Packaging Engineer to join our team at Kimberly-Clark. As a Packaging Engineer, you will be responsible for leading the graphics team and managing the packaging development for new and existing products.Key Responsibilities:Facilitate packaging change projects to be delivered accurately and on time, proactively...
-
IT Solutions Engineer
4 weeks ago
Roswell, New Mexico, United States 360 Smart Networks Full timeJob OverviewAs a Solutions Engineer at 360 Smart Networks, you will play a crucial role in designing and delivering tailored IT solutions to our clients. You will work closely with our Solutions Architect and collaborate with cross-functional teams to ensure seamless project delivery.Key Responsibilities1. Solution Design: Research client IT requirements and...
-
Project Manager
4 weeks ago
Roswell, New Mexico, United States Stantec Full timeAbout the Role:We are seeking a highly skilled Project Manager to join our Community Development team in Southern New Mexico. As a Project Manager, you will be responsible for leading civil engineering projects from initiation to close-out, ensuring successful delivery and client satisfaction.Key Responsibilities:Meet with clients to understand their needs...
-
PHP Software Engineer
4 weeks ago
Roswell, New Mexico, United States Motion Recruitment Full timeWe are seeking a talented PHP Developer to join our team in Roswell, Georgia, and contribute to the growth of our ecommerce platform.As a PHP Developer, you will play a critical role in building out APIs to support our expanding ecommerce platform, working closely with our development team to ensure seamless integration with various payment gateways.Key...
-
Principal Enterprise Architect
4 weeks ago
Roswell, New Mexico, United States Kimberly-Clark USA,LLC Full timeJob Summary:Kimberly-Clark USA, LLC is seeking a highly skilled Principal Enterprise Architect to lead the development of our global data strategy, focusing on AI, Machine Learning, and Generative AI. As a key member of our technology team, you will design and implement standards and data frameworks that support the development, deployment, and scaling of AI...
-
Senior Preconstruction Manager
4 weeks ago
Roswell, New Mexico, United States gpac Full timeJob Title:Senior Preconstruction ManagerKey Responsibilities:Lead the preconstruction efforts for healthcare and medical projects, ensuring that all aspects of the preconstruction phase are completed efficiently and effectively.Collaborate with the sales team to identify and pursue new business opportunities in the healthcare sector.Develop and maintain...
-
Senior Software Developer, Python
3 weeks ago
Roswell, New Mexico, United States Pilot Flying J Full timeJob SummaryPilot Flying J seeks a highly skilled Sr Developer, Python to join our team. As a key member of our development team, you will be responsible for designing, developing, and maintaining our Python-based applications.Key ResponsibilitiesDesign and develop new Python applications and featuresMaintain and improve existing Python...
-
Principal Enterprise Architect
3 weeks ago
Roswell, New Mexico, United States Kimberly-Clark USA,LLC Full timeJob Summary:Kimberly-Clark USA, LLC is seeking a highly skilled Principal Enterprise Architect to lead the development of our global data strategy, focusing on Artificial Intelligence (AI), Machine Learning (ML), and Generative AI. As a key member of our technology team, you will design and implement standards and data frameworks that support the...
-
Enterprise Value Stream Manager
4 weeks ago
Roswell, New Mexico, United States Kimberly-Clark USA,LLC Full timeEnterprise Value Stream ManagerWe are seeking an experienced Enterprise Value Stream Manager to join our team. As a key member of our operations team, you will be responsible for leading the development and implementation of value stream strategies to drive business growth and improve operational efficiency.Key Responsibilities:Develop and implement value...
-
Travel Nurse RN Cardiac Cath Lab Position
4 weeks ago
Roswell, New Mexico, United States Planet Healthcare Full timeJob Title: Cardiac Cath Lab Travel Nurse RNPlanet Healthcare is seeking a skilled Cardiac Cath Lab Travel Nurse RN to join our team for a 13-week assignment in Roswell, New Mexico.Job DetailsSpecialty: Cardiac Cath LabDiscipline: RNDuration: 13 weeksShift: 8 hours, daysEmployment Type: TravelAs a Cardiac Cath Lab Travel Nurse RN, you will have the...