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E-commerce Business Analyst

2 months ago

Commerce City, Colorado, United States illycaffè Full time
About illycaffè

illycaffè is a leading Italian family-owned company, founded in 1933 with a mission to offer the best coffee to the world. With a strong commitment to sustainability and quality, the company has adopted a B Corp certification and is recognized as one of the World's Most Ethical Companies.

Key Responsibilities

E-tailers Management:

  • Oversee revenue generation, advertising, promotions, and product selection for Amazon and other e-tailer channels.
  • Assist the e-commerce Marketplace Manager in updating and managing product listings on e-tailer channels and marketplaces.
  • Ensure accurate product information and engaging content in collaboration with the e-commerce Marketplace Manager.

Market Research and Analysis:

  • Conduct thorough market research to identify trends, competitors, potential business growth areas, and new e-tailer channels.
  • Analyze margins and estimate performance metrics to determine appropriate new e-tailer channels and product selection.
  • Utilize analytics tools to gather and interpret data related to website traffic and customer behavior.
  • Analyze data, prepare reports, and provide insights to enhance the overall e-commerce strategy and performance.

Cross-functional Collaboration:

  • Work closely with cross-functional teams, including marketing, logistics, IT, and finance, to ensure seamless e-commerce operations.
  • Monitor inventory levels and recommend replenishment based on weeks of supply.
  • Explore new ways to expand revenue on e-tailer channels and marketplaces.
  • Propose and test emerging e-commerce innovation trends.
  • Support the Head of Digital & Commercial Operations and the Ecommerce Marketplace Manager.

Sales Forecasting and Reporting:

  • Prepare monthly and weekly sales forecasts.
  • Support the Head of Digital & Commercial Operations with MYP & Ops plans.
  • Perform ad-hoc reporting to improve channel performance.
  • Conduct general analytics.
Requirements

Qualifications:

  • Minimum BA/BS degree in Marketing or Business; MBA is a plus.
  • 3+ years of experience selling products through Amazon Vendor or Seller Central, with familiarity in marketing and promotional tactics to increase discoverability and revenue. Experience with other e-tailers like Walmart is a plus.
  • Basic understanding of warehouse operations.
  • Technical proficiency in relevant software and tools for e-commerce analysis (graphics, Photoshop, Excel, & PowerPoint).
  • Strong analytical skills and a clear understanding of retail math.
  • Experience in data analysis for e-commerce platforms.
  • Knowledge of digital marketing and online retail trends.
  • Excellent communication, detail-oriented, time management, and project management skills.
  • Awareness of new e-commerce and digital innovations.
  • Prior experience managing agencies and vendors.
  • Ability to work with cross-functional and global teams to manage projects and achieve goals.