IT Systems Analyst

4 weeks ago


Commerce City, Colorado, United States Innova Solutions Full time

Job Summary:

Innova Solutions is seeking a skilled IT Systems Analyst to join our team. As a POS Analyst, you will be responsible for analyzing and optimizing point-of-sale systems and processes to ensure efficient operations and maximize revenue.

Key Responsibilities:

  • Conduct regular assessments of POS systems to identify performance bottlenecks, errors, and inefficiencies.
  • Analyze transaction data to identify trends, patterns, and areas for optimization.
  • Evaluate the effectiveness of POS system features and functionality.
  • Diagnose and resolve technical issues related to POS hardware, software, and network connectivity.
  • Provide timely support to store staff and management on POS system usage and troubleshooting.
  • Implement preventative measures to minimize system downtime and disruptions.

Requirements:

  • 2+ years experience in POS system analysis, troubleshooting, and optimization.
  • Strong analytical and problem-solving skills.
  • Proficiency in POS software and hardware.
  • Knowledge of retail operations and customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Preferred Qualifications:

  • Experience with specific POS systems (e.g., Oracle Retail, Micros, Aloha).

About Innova Solutions:

Innova Solutions is a global technology and business transformation solutions provider. We deliver strategic solutions to our clients, enabling them to operate as leaders within their fields.

Benefits:

  • Medical & pharmacy coverage.
  • Dental/vision insurance.
  • 401(k).
  • Health saving account (HSA) and Flexible spending account (FSA).
  • Life Insurance.
  • Pet Insurance.
  • Short term and Long term Disability.
  • Accident & Critical illness coverage.
  • Pre-paid legal & ID theft protection.
  • Sick time, and other types of paid leaves (as required by law).
  • Employee Assistance Program (EAP).

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