IT Systems Analyst
4 weeks ago
Job Summary:
Innova Solutions is seeking a skilled IT Systems Analyst to join our team. As a POS Analyst, you will be responsible for analyzing and optimizing point-of-sale systems and processes to ensure efficient operations and maximize revenue.
Key Responsibilities:
- Conduct regular assessments of POS systems to identify performance bottlenecks, errors, and inefficiencies.
- Analyze transaction data to identify trends, patterns, and areas for optimization.
- Evaluate the effectiveness of POS system features and functionality.
- Diagnose and resolve technical issues related to POS hardware, software, and network connectivity.
- Provide timely support to store staff and management on POS system usage and troubleshooting.
- Implement preventative measures to minimize system downtime and disruptions.
Requirements:
- 2+ years experience in POS system analysis, troubleshooting, and optimization.
- Strong analytical and problem-solving skills.
- Proficiency in POS software and hardware.
- Knowledge of retail operations and customer service.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
Preferred Qualifications:
- Experience with specific POS systems (e.g., Oracle Retail, Micros, Aloha).
About Innova Solutions:
Innova Solutions is a global technology and business transformation solutions provider. We deliver strategic solutions to our clients, enabling them to operate as leaders within their fields.
Benefits:
- Medical & pharmacy coverage.
- Dental/vision insurance.
- 401(k).
- Health saving account (HSA) and Flexible spending account (FSA).
- Life Insurance.
- Pet Insurance.
- Short term and Long term Disability.
- Accident & Critical illness coverage.
- Pre-paid legal & ID theft protection.
- Sick time, and other types of paid leaves (as required by law).
- Employee Assistance Program (EAP).
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