Field Service Engineer

4 weeks ago


Marietta, Georgia, United States Hyundai Motor America Full time
Job Summary

At Hyundai Motor America, we're seeking a highly skilled Field Service Engineer to join our team. As a key member of our service organization, you'll play a critical role in providing on-site diagnostic and troubleshooting assistance to our dealerships and customers.

Key Responsibilities
  • Provide technical support and guidance to dealerships and customers to resolve complex technical issues.
  • Work closely with our Quality and Service Engineering teams to identify and resolve emerging technical conditions.
  • Develop and maintain technical expertise in Hyundai and Genesis vehicles, including diagnostic and repair procedures.
  • Collaborate with regional teams to improve Fix Right First-Time percentage and reduce buyback potential.
  • Interface with dealerships to provide training and support on technical procedures and best practices.
Requirements
  • 6-7 years of experience in automotive fixed operations and wholesale.
  • ASE Master Technician certification preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Proficient in Word, Excel, PowerPoint, and Access.
What We Offer
  • Competitive salary and benefits package.
  • Monthly vehicle lease allowance and insurance.
  • Healthcare insurance, 401(K) company match, and additional employer contributions.
  • Opportunities for professional growth and development.


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