Front Desk Coordinator
3 days ago
We are seeking a highly organized and friendly Front Desk Associate to join our team at Bam Fitness Associates Llc. As the first point of contact for our customers, you will be responsible for greeting guests, directing them appropriately, answering phone calls, and maintaining the front desk area. The ideal candidate has excellent communication skills, both verbal and written, and is capable of multitasking.
Responsibilities:
- Welcome guests and prospective members with a cheerful disposition
- Provide tours for prospective members highlighting our facilities and services
- Respond to inquiries in person, over the phone, and via email ensuring timely resolution
- Maintain a clean and organized lobby and front desk area, adhering to high standards of cleanliness and organization
- Accurately record client information and accept payments efficiently
- Schedule classes and appointments while ensuring optimal utilization of our facilities
- Manage incoming and outgoing correspondence effectively
- Ensure gym rules and systems are followed, promoting a safe and enjoyable environment for all members
Qualifications:
- Friendly and professional disposition essential for delivering exceptional customer service
- A passion for health and fitness, driving your enthusiasm to promote our services
- Two or more years of customer service, receptionist, or front desk experience preferred
- Excellent communication skills, both verbal and written, crucial for effective communication
- Strong work ethic and ability to multi-task in a fast-paced environment
- Familiarity with computers, spreadsheets, and scheduling software, necessary for efficient operations
Benefits:
- Careers Advancement Opportunities within our dynamic team
- Flexible Scheduling to accommodate diverse needs
- Competitive Compensation package, including estimated salary $45,000 - $55,000 per year
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